Open to opportunities

Mark Anthony Bayona

@markanthonybayona

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BS Agriculture graduate transitioning to digital marketing and SEO with customer service expertise.

Philippines

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What I'm looking for

I seek a digital role where I can apply SEO and content skills, grow technically, work collaboratively, and contribute measurable organic growth.

I am a BS Agriculture graduate with solid customer service experience and a growing focus on digital marketing and SEO. My BPO background strengthened my time management, multitasking, and communication skills, while recent SEO training gave me hands-on experience in audits, keyword research, and content creation.

I completed an intensive SEO program where I performed technical audits, fixed crawlability and indexing issues, used tools like Screaming Frog and Semrush, and produced optimized blog content. I work well independently or in teams, adapt quickly to new tools, and am eager to take on digital roles that let me apply SEO and research skills to drive measurable growth.

Experience

Work history, roles, and key accomplishments

SEO Trainee

ML Digital Marketing Agency

Sep 2025 - Oct 2025 (1 month)

Completed a 4-week intensive SEO training performing technical audits, keyword research, content optimization, and competitor analysis to improve site crawlability and long-term search performance.

Keyword Research Screaming Frog SEMrush On Page Optimization Content Strategy QA

Customer Service Representative

Alorica

Oct 2024 - Mar 2025 (5 months)

Resolved customer complaints and provided technical assistance via chat, improving client satisfaction through clear written communication and rapid adoption of new tools.

Customer Support Chat Support Technical Troubleshooting Written Communication Time Management Multitasking CRM Tools Client Relations

Agriculture Intern

Mt. Kitanglad Agri-Ventures Inc.

Mar 2023 - Apr 2023 (1 month)

Completed on-the-job training in cultivation, harvesting, and post-harvest procedures, improving productivity through accurate task execution and rapid skill acquisition.

Harvest Attention To Detail Productivity Improvement Teamwork

Education

Degrees, certifications, and relevant coursework

Central Mindanao University

Bachelor of Science in Agriculture, Horticulture

2019 - 2023

Activities and societies: On-the-Job Training internship at Mt. Kitanglad Agri-Ventures Inc.; agricultural science coursework and practical cultivation experience.

Completed a Bachelor of Science in Agriculture with a major in Horticulture, covering cultivation, harvesting, and post-harvest procedures.