Mark Adrian Badoria

Led the IT operations ensuring infrastructure security and scalability. Oversaw project planning and execution, integrated tools for workflow optimization, and managed asset information. Collaborated with stakeholders to identify automation opportunities and improve operational efficiency.

Coordinated procurement and sales engineering across divisions. Developed relationships with suppliers, negotiated contracts, and maintained vendor listings. Implemented purchasing systems and recommended process improvements.

Managed IT infrastructure and provided desktop support. Diagnosed issues, implemented solutions, and developed IT policies. Led training and capacity planning for future organizational needs.

Managed IT operations and provided end-user support across Southeast Asia. Installed and maintained hardware and software, trained users, and collaborated with stakeholders for project management.

Provided end-user support and managed incident requests. Ensured SLAs were met, diagnosed system issues, and delivered training to reduce recurring problems. Coordinated with various IT teams for optimal operations.

Delivered desk-side support and resolved technical issues for end-users. Documented equipment failures and developed desktop administration policies to improve efficiency.

Assisted in network handling tasks and gained practical experience in ISP operations. Supported the team in various technical tasks and learned about network infrastructure.

Pursued a Bachelor of Science in Information Technology, focusing on various aspects of IT including programming, systems analysis, and network management.

Completed secondary education with a focus on foundational subjects, preparing for higher education in technology.