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mariza qbMQ
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mariza qb

@marizaqb

Marketing Communication Manager specializing in brand growth, member acquisition, social media and CRM strategy.

Indonesia
Message

What I'm looking for

I’m seeking a challenging Marketing Communication opportunity where my marketing strategy, social media/ads, and CRM experience can drive brand growth and loyalty. I’m ready to work remotely or in-office in Jakarta and can relocate to Bali or overseas.

I’m a Marketing Communication Manager with a strong foundation in advertising and brand communication from The London School of Public Relations. I bring “good in Organization and Strategy” and “Brand & Marketing Skill,” and I’m known for effective teamwork, clear communication, and building relationships across all levels.

In my current role (Jan 2025–present), I develop marketing strategy to increase branding awareness and potential leads (online or offline), and I drive member acquisition and increased spending. I also manage social media through content planning and calendars, run Meta Ads and Google Ads, and own CRM strategy—while building merchant and 3rd-party partnership programs to expand member card value and joint promotions.

Before this, I strengthened my CRM and marketing communication experience across retail and freelance projects. As CRM Manager at PT Metrox Global, I built loyalty and promotion programs to grow members and deepen spending, partnered with merchants and 3rd parties, and supported brand-driven customer engagement. Earlier roles included CRM/Loyalty Card Promotions, Public Relations & Visit management, Section Head for Public Service & Promotion, Advertising and Promotion Officer, and even Project Leasing Officer—so I’m comfortable owning end-to-end campaign coordination, media relations, event promotion execution, and customer/database satisfaction goals.

Experience

Work history, roles, and key accomplishments

PG

CRM Manager

PT Metrox Global

Apr 2017 - Sep 2017 (5 months)

Developed loyalty and promotion strategies to increase branding awareness, member acquisition, and member spending, while managing merchant and third-party promo partnerships.

Education

Degrees, certifications, and relevant coursework

London School of Public Relations (LSPR) logoLL

London School of Public Relations (LSPR)

Advertising

2004 - 2008

Studied Advertising (major) at the London School of Public Relations (LSPR) in Jakarta from 2004 to 2008.

SS

SMUN 3 Setiabudi

2001 - 2004

Attended SMUN 3 Setiabudi in Jakarta from 2001 to 2004.

LP

LSPR Club Performance

Club performance, Theatre

2005 -

Activities and societies: Performance: “Chicago”.

Joined Theatre LSPR Club Performance in 2005, including the “Chicago” performance.

JP

JYBA Allstar (Perth)

Tournament participation (non-formal), Softball

2003 -

Joined the JYBA Allstar Softball tournament in Perth in 2003.

KJ

KEJURNAS/Pra PON & PON DKI Jakarta

Selection (non-formal), Softball

2004 -

Joined the Softball selection for KEJURNAS Pra PON and PON DKI Jakarta in 2004.

AK

Al-Azhar 4 Kemandoran

1998 - 2001

Attended Al-Azhar 4 Kemandoran in Jakarta from 1998 to 2001.

AK

Al-Azhar 5 Kemandoran

1992 - 1998

Attended Al-Azhar 5 Kemandoran in Jakarta from 1992 to 1998.

TC

Teater Permata, Cikini

Non-formal theatre activity, Theatre

1999 -

Joined Teater Permata, Cikini in 1999.

Tech stack

Software and tools used professionally

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