mariza qb
@marizaqb
Marketing Communication Manager specializing in brand growth, member acquisition, social media and CRM strategy.
What I'm looking for
I’m a Marketing Communication Manager with a strong foundation in advertising and brand communication from The London School of Public Relations. I bring “good in Organization and Strategy” and “Brand & Marketing Skill,” and I’m known for effective teamwork, clear communication, and building relationships across all levels.
In my current role (Jan 2025–present), I develop marketing strategy to increase branding awareness and potential leads (online or offline), and I drive member acquisition and increased spending. I also manage social media through content planning and calendars, run Meta Ads and Google Ads, and own CRM strategy—while building merchant and 3rd-party partnership programs to expand member card value and joint promotions.
Before this, I strengthened my CRM and marketing communication experience across retail and freelance projects. As CRM Manager at PT Metrox Global, I built loyalty and promotion programs to grow members and deepen spending, partnered with merchants and 3rd parties, and supported brand-driven customer engagement. Earlier roles included CRM/Loyalty Card Promotions, Public Relations & Visit management, Section Head for Public Service & Promotion, Advertising and Promotion Officer, and even Project Leasing Officer—so I’m comfortable owning end-to-end campaign coordination, media relations, event promotion execution, and customer/database satisfaction goals.
Experience
Work history, roles, and key accomplishments
Freelance Social Media & CRM
Property Unit (AU/UK) & Bali
Jan 2022 - Jan 2024 (2 years)
Provided social media and CRM support for a property unit across Australia/UK and Bali, supporting member/community engagement initiatives.
Freelance CRM, Social Media & PR
Indofood & Batik Air Group
Jan 2020 - Jan 2022 (2 years)
Delivered freelance CRM, social media, PR, and partnership support for campaigns and customer communications across the Indofood and Batik Air Group brands.
Freelance Digital Marketing & Partnerships
Unilever & Local Partners
Jan 2018 - Jan 2020 (2 years)
Supported freelance digital marketing, CRM, and partnership activities for Unilever and local Jakarta hospitality/property stakeholders.
CRM Manager
PT Metrox Global
Apr 2017 - Sep 2017 (5 months)
Developed loyalty and promotion strategies to increase branding awareness, member acquisition, and member spending, while managing merchant and third-party promo partnerships.
CRM, Loyalty & PR Manager
PT Alatief Corporation (Pasaraya)
Nov 2015 - Jan 2017 (1 year 2 months)
Managed CRM and loyalty card promotions to grow membership and customer satisfaction, coordinated tenant partnerships for exhibitions and events, and handled PR relationship-building with external institutions.
Education
Degrees, certifications, and relevant coursework
London School of Public Relations (LSPR)
Advertising
2004 - 2008
Studied Advertising (major) at the London School of Public Relations (LSPR) in Jakarta from 2004 to 2008.
SMUN 3 Setiabudi
2001 - 2004
Attended SMUN 3 Setiabudi in Jakarta from 2001 to 2004.
LSPR Club Performance
Club performance, Theatre
2005 -
Activities and societies: Performance: “Chicago”.
Joined Theatre LSPR Club Performance in 2005, including the “Chicago” performance.
JYBA Allstar (Perth)
Tournament participation (non-formal), Softball
2003 -
Joined the JYBA Allstar Softball tournament in Perth in 2003.
KEJURNAS/Pra PON & PON DKI Jakarta
Selection (non-formal), Softball
2004 -
Joined the Softball selection for KEJURNAS Pra PON and PON DKI Jakarta in 2004.
Al-Azhar 4 Kemandoran
1998 - 2001
Attended Al-Azhar 4 Kemandoran in Jakarta from 1998 to 2001.
Al-Azhar 5 Kemandoran
1992 - 1998
Attended Al-Azhar 5 Kemandoran in Jakarta from 1992 to 1998.
Teater Permata, Cikini
Non-formal theatre activity, Theatre
1999 -
Joined Teater Permata, Cikini in 1999.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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