Mariena Almasadeh
@marienaalmasadeh
Office Manager and Administrative Assistant skilled in smooth operations, customer service, and Microsoft Office efficiency.
What I'm looking for
I’m a skilled and organized Office Manager / Administrative Assistant with 6+ years of experience in administrative support and educational environments. I focus on enhancing team collaboration and efficiency through effective communication and organization.
In my Office Manager role, I managed the office for the General Manager by handling scheduling, correspondence, and file management, while supporting smooth day-to-day operations. I’m dedicated to fostering positive relationships and keeping everything running reliably.
As a Travel Agent, I operated administrative systems, including CRM software, to boost client engagement and drive bookings. I also used digital marketing to curate high-end travel experiences, identifying trends and maximizing ROI through analytical thinking.
I’m experienced in front desk and customer-facing coordination, including travel management, calendar management, and customer service. I’m also multilingual (English/Arabic) and bring a steady, professional presence that helps teams and clients feel supported.
Experience
Work history, roles, and key accomplishments
Travel Agent
Outside Agents
Mar 2022 - Sep 2025 (3 years 6 months)
Operated administrative systems, including CRM software, to boost client engagement and drive bookings. Managed customer service and used digital marketing to curate high-end travel experiences.
Volunteer
Boone Elementary School
Sep 2021 - Jun 2023 (1 year 9 months)
Assisted with school activities, field days, and a three-day camp at Allaso Ranch.
Substitute Teacher
Ravenna School District
Feb 2017 - Mar 2020 (3 years 1 month)
Provided educational support for all grades while maintaining a productive and safe learning environment.
Co-Leader
Girl Scouts of North East Ohio (GSNEO)
Mar 2016 - Aug 2019 (3 years 5 months)
Co-led a group of 10 girls, fostering positive relationships and development.
Volunteer
Ravenna School District
Sep 2015 - May 2019 (3 years 8 months)
Supported school operations during field trips to ensure student safety.
Office Manager
KADDB
Sep 2007 - Feb 2017 (9 years 5 months)
Managed the office for the General Manager, improving team efficiency through communication and organization. Provided administrative support including scheduling, correspondence, and file management.
Education
Degrees, certifications, and relevant coursework
Philadelphia University
Bachelor's degree, English Literature
Earned a bachelor's degree in English literature from Philadelphia University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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