At MidAtlantic Retail Distribution, I lead operations for a $10M+ e-commerce business across 6 marketplaces and train a team of 5. I’m developing 20+ SOPs and training modules, using Gemini prompts to capture institutional knowledge.
I’m also leading a vendor initiative to centralize SOPs, ordering details, and inventory tracking for 24+ vendors. My work includes a password storage overhaul, routine risk assessments, and access control.
At Firestone Direct, I implemented Microsoft Dynamics for work orders, dispatch, purchasing, inventory, and reporting. I developed SOPs and video training for new hires, and led a team supporting 18 technicians.
At Apex Supply Chain Technologies, LLC, I managed up to 15+ concurrent implementations and trained customers across hundreds of sites. Standardized launch templates cut errors and back-and-forth communication by over 50%. I also hold CompTIA Security+ and completed USC / Fusion Cyber programs in AI Cyber RMF & Defense and GenAI Secure Coding.
