
Maricarmen Rivera
@maricarmenrivera
Remote operations and customer support professional with experience running a 400+ member studio and coordinating complex events.
What I'm looking for
At Seacoast Stilettos, I ran day-to-day operations for a heels dance studio with 400+ members, handling class schedules, memberships, instructor setup, and budgets that changed month to month.
At Landmark High School, I used student data to plan lessons and adjust instruction. I also coordinated up to six field trips at a time, tracking details in Google Sheets and arranging permissions, medication coordination, and dietary research.
I’ve worked across customer support, administration, event coordination, and teaching, and I’m currently completing an Information Technology certification. I’m seeking an entry-level, fully remote role in any industry.
Experience
Work history, roles, and key accomplishments
English Language Teacher
Veree School
Oct 2026 - Present (1 month)
Plan and deliver lessons on a fixed weekly schedule across multiple class groups, adapting materials for different proficiency levels. Create and administer weekly assessments and track student progress.
Faculty
Landmark High School
Aug 2019 - Sep 2026 (7 years 1 month)
Used student data to plan lessons and adjust instruction, applying evidence-based practices over seven years. Coordinated up to 6 student field trips at a time, tracking details in Google Sheets and handling parent permissions, medication coordination with the health center, and dietary research so every student could participate.
Stage Manager
Dance Showcase
Jun 2026 - Aug 2026 (2 months)
Stage-managed a live dance showcase, coordinating a variable group of performers and keeping the show running smoothly.
Sales Associate
Modern Millie
Jan 2023 - Jan 2026 (3 years)
Restocked inventory, completed sales, and focused on a positive customer experience.
Studio Manager
Seacoast Stilettos
Jan 2021 - Jan 2024 (3 years)
Ran day-to-day operations for 2–3 classes per day and 400+ members; managed budgets that changed month to month. Handled member sign-ups, memberships, passes, and check-in; scheduled and set up instructors; maintained the space.
Emergency Medical Technician
Cataldo
Jan 2019 - Jan 2023 (4 years)
Responded to a high call volume across much of the North Shore on 3rd shift (11pm–7am); hold an active EMT certification.
Rock Climbing & Rappelling Instructor / Camp Manager
Alapocas State Park
Jan 2018 - Dec 2018 (11 months)
Led climbing and rappelling groups of 15–20 participants and helped manage camp operations. Ran an afterschool activity program through University of Delaware 4-H; also provided afterschool tutoring.
Oversaw staff preparing properties for guest stays and handled lockouts and building issues while on call nearly 24/7.
Pep band manager (2018): coordinated all sections and section leaders with the director, supporting 300+ members. Section leader (junior year): led the saxophone section and distributed announcements alongside the managers.
Opened and closed the library, shelved and resolved materials, provided research help, and reserved materials for patrons. Later organized and managed the area.
Provided administrative support to the study abroad office while living and working in Madrid, Spain.
Made outbound fundraising and alumni outreach calls on behalf of the university.
Support Staff Intern
Mass. Commission Against Discrimination
Jan 2014 - Jan 2015 (1 year)
Provided support to the commission as an intern.
Radio Station Intern & Show Host
Ran my own on-air show: handled fade-ins and fade-outs, cued music, and managed live broadcast flow.
Freelance Model & Dancer
Self Employed
Collaborate with photographers to bring creative concepts to life on independent, project-based shoots.
Education
Degrees, certifications, and relevant coursework
Course Careers
Information Technology Certification, Information Technology
Currently completing an Information Technology certification.
Boston University
Master of Education, Special Education
Pursued a Master of Education in Special Education, completing the degree in May 2025.
Boston University
Bachelor of Arts, Spanish
Earned a Bachelor of Arts in Spanish, including study abroad in London and Madrid.
SEE TEFL
120-Hour TEFL Certificate, Teaching English as a Foreign Language
2026 - 2026
Completed a 120-hour TEFL certificate from September to October 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
github.com/maric-a11ySalary expectations
Social media
Job categories
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