I am an enthusiastic and proactive professional with over 8 years of experience in client-oriented roles. Throughout my career, I have developed a versatile and flexible approach, allowing me to excel in international environments.
As a Senior Customer Success Manager at Kantox by BNP Paribas, I have successfully increased customer retention by conducting quarterly business reviews and effectively managing projects. I have a proven track record of identifying and prioritizing product developments to meet customer needs. Additionally, as an Institutional Account Manager at Saxo Bank SA, I built and developed long-term relationships with Tier/VIP Institutional clients, resolving day-to-day requests and managing larger projects.
In my previous roles as an FX Portfolio Manager at Alpha FX and an FX Account Manager at Banco Sabadell C&IB, I demonstrated strong business development and account management skills. I successfully provided FX risk management solutions to a portfolio of medium-large companies, including spot, NDFs, forwards, derivatives, and structured products.
As part of the Corporate Banking team at Banco Sabadell C&IB, I distributed FX, Interest Rates, and Commodity hedging products to SMEs. My experience also includes participating in the International Talent Graduate Programme at Banco Sabadell C&IB, where I gained valuable insights through a rotational scheme among different departments and international stays.
Throughout my career, I have honed my sales and advisory skills, working as a Sales Representative at Selectra and a Junior Sales Executive at Marcus Evans Group. I have a strong background in audience recruitment for B2B strategic conferences and lead generation of C-Level decision-makers across various industry sectors.
