Marianne Francis
@mariannefrancis
I improve business and sales operations through digital workflows and data-driven coordination.
MalaysiaWhat I'm looking for
At Carsem, I coordinate commercial activities for B2B customer accounts, including quotations, claims, material buybacks, reporting, and follow-ups across Sales, Operations, Engineering, and Quality.
I bring 12 years of experience across commercial operations, sales administration, product and process development, manufacturing, and customer-facing business support.
At Camfil Malaysia, I digitalised manual tracking through PowerApps, Power BI, and Microsoft Teams workflows. My BOM optimisation and process-control work contributed to RM20,000 in savings and reduced BOM errors from 17 to 4.
I enjoy finding smarter ways to improve visibility, accuracy, coordination, and business efficiency through data, digital tools, and AI-enabled productivity.
Experience
Work history, roles, and key accomplishments
Sales Administration Executive
Carsem
Jan 2026 - Present (8 months)
Acts as a key commercial coordination point for assigned B2B customer accounts, supporting daily sales administration and customer-related activities. Coordinates quotations, claims, material buybacks, and cross-functional follow-ups to ensure timely completion.
B2B/Commercial & Administrative
Singapore & Malaysia
Jan 2013 - Dec 2020 (7 years 11 months)
Gained experience across commercial, financial services, and administrative environments, including customer-facing coordination, documentation, reporting, and relationship management. Managed customer and stakeholder communication and maintained accurate records while handling multiple priorities.
PPD Admin Officer / PPD Executive
Camfil Malaysia
Supported product and process development through coordination of documentation, BOMs, and internal stakeholders. Implemented digital tracking and reporting systems, including PowerApps and PowerBI, and contributed to BOM optimisation resulting in RM20,000 savings.
Education
Degrees, certifications, and relevant coursework
Open University Malaysia
Bachelor of Business Administration, Finance
Pursued a Bachelor of Business Administration with a focus on Finance.
Cosmopoint International College of Technology
Diploma, Business Management
Completed a Diploma in Business Management.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
Salary expectations
Social media
Skills
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