Mariam Nersisyan

I’m an iGaming industry professional with 6+ years of experience, built on sports events analysis, risk management, and operational support. I’m used to roles requiring fast decisions, clear reporting, and seamless cross-team communication, and I deliver under pressure while managing multiple priorities.

In Risk Management Specialist work, I reviewed and analyzed customer transactions to identify suspicious activity and prevent financial losses, and I monitored live product performance in real time. I also investigated unusual cases, flagged and escalated system anomalies (including incorrect odds caused by server errors) before they impacted users at scale, using fast, effective decisions and strong attention to detail. Earlier, as a Sport Events Analyst, I analyzed sport events to support accurate odds formation, monitored live matches and updated data in real time to ensure correctness and reliability, and communicated with team members to solve issues quickly and maintain smooth workflow. I also started with Customer Service at KFC, maintaining clear communication and handling cash operations and delivery calls in high-volume, fast-paced conditions.