maria kriaraMK
Open to opportunities

maria kriara

@mariakriara

Results-driven client relations and financial services professional.

Greece
Message

What I'm looking for

I am seeking a remote role in client relations within the insurance or finance sectors, where I can leverage my extensive experience and contribute to client success.

I am a results-driven client relations and financial services professional with over 20 years of experience in factoring, insurance, and academic management. My strong background in receivables management, financial consulting, and team leadership has equipped me with the skills necessary to build lasting client relationships and deliver high-quality service. I am fluent in English, French, and Italian, which enhances my ability to communicate effectively with diverse clientele.

Currently, I serve as the Director of Studies at Eurognosi, where I oversee the quality of services at our foreign language and study center. My role involves coordinating class schedules, supporting teachers, and providing academic and emotional support to students. Previously, I worked as a Financial Advisor at Interamerican, where I advised clients on insurance solutions and investment consulting, staying updated on market developments. My extensive experience in client relations has allowed me to manage large client accounts and provide tailored financial solutions.

Experience

Work history, roles, and key accomplishments

EA
Current

Director of Studies

Eurognosi Artemida

Jan 2021 - Present (4 years 6 months)

Oversaw the quality of services at the foreign language and study center, coordinating class schedules and supervising teachers. Provided academic and emotional support to students, teaching English and French, and assisting elementary school students with homework.

IG

Financial Advisor

Interamerican, Member of Achmea Group

Mar 2016 - Sep 2020 (4 years 6 months)

Advised clients on individual and business insurance solutions, offering investment consulting services. Stayed updated on Greek market developments to provide relevant financial advice.

PA

Senior Client Relations Officer

Piraeus Factoring (Piraeus Bank Affiliate)

Aug 2014 - Dec 2014 (4 months)

Managed a portfolio of Piraeus Bank's clients, providing comprehensive factoring services. Coordinated effectively with various bank teams to ensure seamless client operations.

EA

Client Relations Officer, International Department

EFG Factors (Eurobank Affiliate)

Oct 2003 - Jun 2007 (3 years 8 months)

Managed international receivables and collaborated with Factors Chain International to streamline cross-border transactions. Ensured efficient handling of international client accounts.

EA

Client Relations Officer, Domestic Department

EFG Factors (Eurobank Affiliate)

Feb 2000 - Sep 2003 (3 years 7 months)

Handled domestic receivables, managed advanced payments, and maintained consistent communication with clients and debtors. Continuously evaluated each collaboration for optimal performance and provided after-sales service.

NG

Financial Advisor

Nationale Nederlanden (ING Group)

Jan 1999 - Dec 1999 (11 months)

Promoted a diverse range of banking, insurance, and mutual fund products to clients. Provided comprehensive information and support to facilitate product adoption.

Education

Degrees, certifications, and relevant coursework

University of Leicester logoUL

University of Leicester

Diploma, Management

Obtained a Diploma in Management, focusing on key principles and practices of effective organizational leadership. Developed skills in strategic planning, team coordination, and operational oversight.

VC

Vocational Training Institute of Chalandri

Diploma, Marketing

Earned a Diploma in Marketing from a vocational training institute. Studied fundamental marketing concepts, including product development, pricing strategies, and competitive analysis.

University of Leicester logoUL

University of Leicester

MBA, Corporate & International Finance

Completed a Master of Business Administration with a specialization in Corporate & International Finance through distance learning. Gained advanced knowledge in financial management, international markets, and corporate strategy.

FI

FACTORS CHAIN INTERNATIONAL

Diploma of Proficiency, International Factoring

Completed the FCI Diploma of Proficiency in International Factoring. Acquired specialized knowledge in international factoring operations and global trade finance practices.

BG

Bank of Greece

Certificate Level A, Insurance Intermediary

Obtained the Insurance Intermediary Certificate Level A from the Bank of Greece. This certification demonstrates foundational knowledge and authorization to act as an insurance intermediary.

BG

Bank of Greece

Certificate Level D, Insurance Intermediary

Acquired the Insurance Intermediary Certificate Level D from the Bank of Greece. This advanced certification signifies a higher level of expertise and authorization in insurance intermediation.

Tech stack

Software and tools used professionally

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