Open to opportunities

Maria Jose Veloso

@mariajoseveloso

Message

Customer service professional with dermocosmetic sales experience and strong communication under performance metrics.

Argentina

Message

What I'm looking for

I am looking for a customer-facing role where I can use my sales and support experience, work within clear processes, and grow while delivering excellent service.

I am a customer service professional with experience in in-person, telephone, and digital support, dermocosmetic consulting, and production-line operations. I have a track record of meeting productivity and quality targets, resolving customer queries, and strengthening customer relationships through clear, empathetic communication.

I have worked in sales and promotions for recognized consumer brands and managed document control and reporting. I adapt quickly to structured processes and new technologies, and I seek to apply my service skills to deliver quality outcomes and drive customer loyalty.

Experience

Work history, roles, and key accomplishments

Assembly Worker

Avon

May 2021 - Dec 2024 (3 years 7 months)

Operated production line performing manual and automatic picking and packing, consistently meeting weekly productivity and quality metrics while verifying product quality and resolving line issues to maintain safe, efficient operations.

Assembly Quality Control Safety Procedures Performance Metrics Manual Handling

Customer Service Representative

Movistar

Apr 2014 - Nov 2019 (5 years 7 months)

Provided in-person customer service and sales at an official Movistar agent, managing document control, resolving customer queries, and driving customer loyalty and sales through accurate product advice and compliant procedures.

Customer Service Sales Document Control Query Resolution Customer Retention Communication Compliance

Sales Promoter

Eucerin

Mar 2010 - Dec 2013 (3 years 9 months)

Promoted Eucerin dermocosmetic products in pharmacies and perfumeries, delivering product demonstrations and personalized recommendations that increased sales and produced agency reports analyzing promotional impact.

Product Promotion Dermocosmetics Sales Product Demonstrations Reporting Relationship Building