At Herring House Trust, I support clients in emergency need of accommodation, providing emotional and practical support. I manage casework and liaise with other agencies to help clients move on.
At DIAL, I provided face-to-face appointments and impartial information about budgeting and money-saving. I also delivered school workshops.
As a Community Champion at Citizens Advice, I provided advice through telephone and face-to-face appointments, referred clients to agencies, charities and the local authority, and organised community outreach events and drop-in sessions.
