Looking for a job

Maria Belolipetskaya

@mariabelolipetskaya

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I support customer operations, social media, and strategic business analysis.

Italy

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What I'm looking for

I'm looking for an opportunity where I can support customer-facing operations, apply business and market analysis skills, and grow in an international, fast-paced environment.

At Elasti_city, a stretching studio, I managed daily administration, client communications, membership sales, and class scheduling. My work contributed to a 30% increase in the customer base within six months.

I introduced an Excel-based system for databases and company accounts, prepared monthly documentation, and evaluated target audiences and promotion results. I also maintained studio listings and created Instagram and VK posts, stories, and simple visual templates.

I bring international economics studies, multilingual guest-service experience at Meet Garda Lake Hostel, and strategic analysis practice from a Spotify case study using PESTEL, SWOT, value-chain, and financial-performance frameworks.

Experience

Work history, roles, and key accomplishments

Administrator

Elasti_city

May 2024 - Dec 2025 (1 year 7 months)

Provided day-to-day administrative support including class registration, scheduling, and client communication, resulting in a 30% increase in customer base. Introduced a new system for database and account maintenance using Microsoft Excel.

Excel Customer Relationship Management Social Media Management Photo Editor Database Management Administrative Support

Guest Experience & Operations Volunteer

Meet Garda Lake Hostel

Jun 2026 - Present (3 months)

Welcomed and onboarded international travelers, providing multilingual front-of-house support and personalized recommendations. Coordinated with maintenance and housekeeping teams to ensure high standards of cleanliness and safety.

Customer Service Multilingual Communication Operations Coordination Teamwork Hospitality

Education

Degrees, certifications, and relevant coursework

University of Trieste

Major, International Economics and Financial Markets

2024 -

Pursuing a degree in International Economics and Financial Markets, expected to complete in 2027.

NOVA School of Business & Economics

Major, Economics

2025 - 2026

Studied Economics as part of the Erasmus+ program.

Higher School of Economics

Major, World Economy

2023 - 2024

Studied World Economy at the Faculty of World Economy and International Affairs, with a minor in Italian for Professional Purposes and Practical Course of Italian.