Margie Baez
@margiebaez
I resolve loan servicing, customer support, and technical issues accurately and efficiently.
United StatesWhat I'm looking for
I've supported HCL America clients through phone, email, and remote chat, resolving computer, VPN, account, application, SAP, authentication, and connectivity issues in ServiceNow environments.
My background also includes servicing repossessed-vehicle customers in English and Spanish, providing reinstatement and redemption quotes, verifying payments, processing releases, and managing high-volume workflows. I bring experience processing Medicaid and Medicare claims, analyzing data in Excel with PivotTables and formulas, and maintaining accurate records in deadline-driven environments.
Experience
Work history, roles, and key accomplishments
Loan Servicing Specialist
HCL America Inc.
May 2022 - Present (4 years 4 months)
Highly motivated Loan Servicing Specialist with strong analytical and customer service skills, experienced in loan boarding, processing transactions, handling inquiries, and maintaining loan records.
Education
Degrees, certifications, and relevant coursework
Margie hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Margie?
You can contact Margie and 90k+ other talented remote workers on Himalayas.
Message MargieGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
