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margaret CoetzeeMC
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margaret Coetzee

@margaretcoetzee

Self-motivated Cape Town professional with 5 years in online customer support & admin. Organised, accountable and open to remote or hybrid roles.

South Africa
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What I'm looking for

I’m looking for a remote or remote-first role where I can work independently, manage my own time and take ownership of my work. Open to any industry, I’m especially interested in creative roles, as well as customer support, admin, operations or coordination. I value flexible hours, clear communication and a team that trusts its people and rewards initiative.

Hi, I’m Margaret Coetzee, a self-motivated professional based in Cape Town with a BConSci in Clothing Retail Management from the University of Pretoria.

For the past five years I’ve worked independently in an online customer support and administration role at ChatBack, a vehicle licence renewal service. I manage customer service operations across two provinces, handle client communication and day-to-day admin, and submit the company’s tax returns via SARS eFiling. Working remotely for this long has taught me to manage my own schedule, stay accountable and meet deadlines without supervision.

In 2026 I spent eight months as a Junior Buyer Assistant at Old School. There I maintained product and order data, tracked sales and stock performance, and communicated with suppliers on samples, orders and deliveries. Before that, I completed internships with fashion designer Gert-Johan Coetzee, Evolution Product and Suzi Products, and worked in retail at Uniq (Checkers Group). Alongside my work, I co-founded On the Circle, a sustainable pre-loved fashion market, where I handle stock, logistics, set-up and sales.

I’m confident with digital tools, including Excel, Xero, SimplePay, CinCore 7 and SARS eFiling. I’ve completed an 8-week Claude training course and use AI tools like Claude and ChatGPT for research, reporting and productivity. I also have a certificate in data analytics with SQL.

I’m organised, detail-oriented and good at juggling several responsibilities at once. I’m looking for a remote or hybrid role in any industry, especially in customer support, administration, operations or coordination, with a team that values reliability and initiative.

Outside of work, I’m a certified yoga teacher and enjoy fashion, sustainability and attending industry events.

Experience

Work history, roles, and key accomplishments

OC
Current

Co-Founder & Co-Runner

On the Circle

Nov 2024 - Present (1 year 11 months)

Co-run a sustainable pre-loved fashion market, handling stock, logistics, set-up, and sales.

CH
Current

Customer Support & Administration Agent

ChatBack

Jan 2021 - Present (5 years 9 months)

Manage customer service operations across two provinces, handle client communication and day-to-day admin, and submit tax returns via SARS eFiling while working independently.

OS

Junior Buyer Assistant

Old School

Jan 2026 - Aug 2026 (7 months)

Supported the buying team from market research to final product selections, maintained product and order data, tracked sales and stock performance, and communicated with suppliers.

EP

Collection Development Support

Evolution Product

Jan 2025 - Feb 2025 (1 month)

Supported collection development at Evolution Product.

SP

Production Observer

Suzi Products

Jun 2024 - Jun 2024 (0 months)

Observed large-scale garment production at Suzi Products.

Education

Degrees, certifications, and relevant coursework

University of Pretoria logoUP

University of Pretoria

BConSci (NQF 8), Clothing Retail Management

2022 - 2025

Completed a BConSci in Clothing Retail Management (NQF 8) with over 480 hours of practical industry training in retail, product development, and garment manufacturing.

TS

The Shala Yoga Studio

Registered Yoga Teacher (200-hour), Yoga

2021 - 2021

Completed a 200-hour Registered Yoga Teacher certification.

Udemy logoUD

Udemy

Course, Data Analytics & Business Intelligence

2021 - 2021

Completed a Data Analytics & Business Intelligence (SQL) course.

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