Marcus Mitchell

I am a resourceful and reliable customer service professional with over three years of experience as a sales consultant and warehouse operative. I combine strong communication skills with practical warehouse operations to deliver consistent results.

At Big Lots I supported customers directly, resolved complaints, and helped drive in-store engagement by promoting rewards and seasonal programs. I replenished stock and maintained inventory accuracy while collaborating effectively with colleagues.

At Amazon Warehouse I focused on inventory optimization, achieving a 99.5% inventory count success rate and counting up to 800 units per hour. I operated PIT forklifts and helped sustain warehouse upkeep and workflow efficiency.

I bring leadership, calm under pressure, and a collaborative mindset to teams. I am technologically adept with Microsoft 365/Office and possess strong data-handling and critical-thinking skills to improve operational performance.