Open to opportunities

Marcus Aurelius

@marcusaurelius

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First-year IT student eager to apply technology in business.

Kenya

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What I'm looking for

I am looking for opportunities that allow me to grow in IT and customer engagement, where I can apply my skills and learn from experienced professionals.

I am a first-year student pursuing a Bachelor of Information Technology at KCA University. With a solid foundation in IT concepts and practical applications, I am eager to apply this knowledge to real-world scenarios. My interest in technology and its applications in business has equipped me with valuable skills in customer engagement, product promotion, and brand alignment.

During my internship at Ramco Group, I gained invaluable experience in maintaining IT infrastructure, providing help desk assistance, and participating in system upgrades. I am dedicated to continuous learning and passionate about integrating technology to enhance user experiences. My role as a Brand Promoter has further honed my communication and leadership skills, allowing me to effectively engage with customers and promote products.

Experience

Work history, roles, and key accomplishments

Brand Promoter / Customer Service

Game Changer Company Limited

Jul 2023 - Apr 2024 (9 months)

Promoted and showcased video games, gaming hardware, accessories, or related products to target audiences. Provided support and assistance to gamers and customers by addressing inquiries.

Customer Service Communication Customer Engagement

Assistant IT Intern

Ramco Group

Jan 2023 - Jun 2023 (5 months)

Supported IT infrastructure by assisting in maintaining and troubleshooting hardware, software, and network issues. Provided help desk assistance, addressing IT-related inquiries and resolving technical problems for staff.

Infrastructure Technical Support Data Management Troubleshooting

Education

Degrees, certifications, and relevant coursework

KCA University

Bachelor of Information Technology, Information Technology

Currently pursuing a Bachelor of Information Technology at KCA University, building a solid foundation in IT concepts and practical applications. Eager to apply this knowledge to real-world scenarios and integrate technology to enhance user experiences.

Unknown

Kenya Certificate of Secondary Education, General Studies

Completed secondary education, acquiring foundational knowledge across various subjects. Developed strong academic skills and prepared for higher education.