Open to opportunities

Marco Puric

@marcopuric

Senior SRE and cloud security leader focused on observability, resilient architectures, and AI-driven incident detection.

Germany

Message

What I'm looking for

I’m looking for a role where I can lead SRE and cloud SecOps with strong observability, SLO/SLA-driven reliability, and automation/AI for anomaly detection—while partnering with product to deliver secure, scalable go-lives.

I’m a Site Reliability Engineer working at the intersection of SRE, SecOps, and technical product ownership. I build and run cloud-native observability and reliability practices—especially around SLOs/SLAs, monitoring metrics, and incident readiness.

In my current role, I expanded the metrics and monitoring stack (Icinga, Grafana, Prometheus, ELK/Elastic, Jaeger, OpenTelemetry Collector, Azure Monitor) and helped establish a company-wide status page aggregating critical cloud component health. I also spearheaded performance anomaly detection using Elastic and Grafana (including slow-log monitoring) and refined real-time anomaly detection to improve incident detection and response.

I’ve led infrastructure and data platform transformations, including database architecture moves toward HA clustering and sharding, plus infrastructure conversion for future AI-supported features. I created and implemented incident process playbooks like “RapidResponseManual” and “IncidentResponsePlan,” and I advise product managers on major cloud features—translating technical realization needs into reliable, secure, and optimal go-live outcomes.

Experience

Work history, roles, and key accomplishments

Current

Site Reliability Engineer

Current

Agenda Software GmbH & Co. KG

Apr 2021 - Present (5 years 2 months)

Built and launched a company-wide status page aggregating critical cloud component health, and led key monitoring metrics with defined SLOs/SLAs. Drove HA database architecture via clustering and sharding, and created incident process playbooks (RapidResponseManual and IncidentResponsePlan) to improve AI-supported incident recording and anomaly detection.

Azure Kubernetes Terraform Grafana Prometheus SLOs Incident Response Ansible Observability

Project Coordinator

Agenda Software GmbH & Co. KG

Apr 2020 - Dec 2021 (1 year 8 months)

Led performance improvements and the cloud rollout of containerized applications, including end-to-end design and go-live for a document processing workflow. Optimized OCR processing to increase recognition rate by 15% and implemented a third-party import API for the document workflow while coordinating data transfers and workflow improvements.

Docker Kubernetes OCR Optimization API Integration Performance Tuning Gitlab Jenkins cloud deployment Workflow Automation

2nd-Level Cloud Application

Agenda Software GmbH & Co. KG

May 2019 - Apr 2020 (11 months)

Configured and maintained OCR recognition and supported cloud product customers, acting as a key contact for 2nd-level support requests. Participated in backend service testing for the document processing workflow and supported end-to-end cloud application operations.

Cloud Support Backend Testing Document Processing Configuration Management Troubleshooting Customer Support