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MS@marcelosilva
I'm a Product Owner based in The Netherlands
NetherlandsAs a product owner, I'm looking for a job that allows me to take ownership of the product, collaborate with a strong team, and stay customer-focused. I prefer Agile methodologies and using data to make informed decisions. Growth opportunities and a culture of innovation are also important, as is having strong leadership and mentorship.
As a Product Owner, my focus is on delivering products that meet customer needs and drive business growth. I work closely with cross-functional teams, including developers, designers and others stakeholders, to develop and implement product strategies that align with business goals. I am a strong communicator, able to effectively convey product vision and priorities to stakeholders at all levels of the organization.
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Work history, roles, and key accomplishments
LSLuby Software
Dec 2021 - Dec 2022 (1 year)
Successfully defined product roadmaps and created user stories and acceptance criteria for a teller system
Improved product efficiency by prioritizing tasks and collaborating with cross-functional teams
Led daily standups, sprint planning, sprint review, and sprint retrospective meetings
Collaborated with the Designer on UX/UI and created user journey maps to improve customer satisfaction
CDCWS Digital
Feb 2021 - Nov 2021 (9 months)
Managed product backlogs and prioritized tasks to meet project deadlines.
Created user stories and acceptance criteria to align the product with customer needs.
Conducted screen prototyping and tests to improve product usability.
Led daily standups, sprint planning, sprint review, and sprint retrospective meetings.
CDCWS Digital
Feb 2020 - Feb 2021 (11 months)
Provided level 2 technical support to customers via tickets
Analyzed and resolved technical issues related to the company's software products, including bug fixes and system changes.
Improved support ticket response time by 25% by optimizing ticket handling procedures.
Managed and closed support tickets using Jira system
Collaborated with the development team to identify and resolve
complex issues
Degrees, certifications, and relevant coursework
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