Marc Allum
@marcallum
Integrative counsellor delivering brief, solution-focused telephone and online support for complex needs.
What I'm looking for
I am an NCPS-accredited integrative counsellor with 131+ supervised clinical hours, skilled in brief, goal-oriented therapy for adults presenting with trauma, suicide risk, abuse, and addiction.
I deliver compassionate in-the-moment support via telephone and video within 6–12 session time-limited frameworks, and I am experienced in triage, risk assessment, safeguarding, and maintaining GDPR-compliant records.
I work calmly under pressure, bring strong interpersonal and administrative skills, and am seeking a fast-paced, remote EAP helpline role to provide solution-focused interventions to clients across the UK.
Experience
Work history, roles, and key accomplishments
Cleaner (Part Time)
OCS Ipswich Hospital
Jan 2023 - Jun 2025 (2 years 5 months)
Maintained high cleanliness standards in a hospital setting while studying full-time, demonstrating reliability, attention to detail, and flexibility.
Counselling Placement
University of Suffolk Counselling Service
Jan 2024 - Apr 2025 (1 year 3 months)
Delivered short-term remote and in-person counselling to university students, completing 131 supervised clinical hours while managing risk, safeguarding, and GDPR-compliant case documentation.
Receptionist / Administrator
Nightingale Care Home
Feb 2022 - Jul 2022 (5 months)
Provided administrative support as main contact for residents and families, managed records and payroll, and ensured compliance with safety and first aid requirements.
English Teacher & School Manager
Alhaurin English Academy
Aug 2020 - Jan 2022 (1 year 5 months)
Designed and delivered lessons for children and adults and managed daily school operations including timetabling, marketing, and staff grievance resolution.
Support Worker
DNA Care Services
Oct 2018 - Aug 2020 (1 year 10 months)
Provided person-centred care and emotional support to clients, implemented care plans, and applied positive behaviour support training to improve client outcomes.
Door & Warehouse Supervisor
UEA Waterfront
Nov 2016 - Oct 2018 (1 year 11 months)
Maintained safety and security under SIA regulations, supervised warehouse operations and teams, and enforced health & safety protocols in high-pressure environments.
Stock Control & Customer Assistant
Tesco
Jun 2013 - Nov 2016 (3 years 5 months)
Delivered customer service and supported store operations including stock management, deliveries, and food waste reduction to maintain product quality and safety.
Education
Degrees, certifications, and relevant coursework
University of Suffolk
Bachelor of Arts (Hons) Counselling, Counselling
2022 -
Grade: First Class Honours
Activities and societies: Clinical placement with University of Suffolk Counselling Service; personal therapy and supervision hours as part of course requirements.
Studying BA (Hons) Counselling with an expected graduation in October 2025; completed 131 supervised clinical hours and specialist training in Clarkson’s 5-relationship model.
Unknown (Access to Higher Education Diploma)
Access to HE Diploma, Access to Higher Education
Grade: Distinction/Merit
Completed an Access to HE Diploma with 39 credits at Distinction and 6 credits at Merit to prepare for higher education study.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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