At vittal - Socorro Médico Privado S.A., I manage shift operations for urgent and emergency medical care. I coordinate mobile-unit dispatch and the assignment of health professionals, while connecting medical teams, dispatch staff, patients, and families in complex cases.
I also evaluate service-quality indicators and care workflows to optimize healthcare resources. Earlier, at DIRECTV Latin America, I coordinated staff scheduling and materials, planned installation agendas, and monitored service assignments in real time.
