Open to opportunities

María José Sterling Chiquiza

@marajossterlingchiqu

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Operations & Financial Strategy Analyst leveraging finance and ops to drive results.

Colombia

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What I'm looking for

I’m looking for a role where I can combine operational management with financial metrics reporting, lead simplification projects, and partner with global teams to support strategic decisions and growth.

I’m an Operations & Financial Strategy Analyst and Economist with 3 years of experience in the financial sector, supporting financial and operational strategy across global and LATAM teams. I lead projects and simplification initiatives that create measurable business impact.

At Citibank, I manage administrative and operational execution for Liquidity Management Services Operations, Risk & Control Operations, and LATAM Services Operations at a global level. I handle monthly management and monitoring of operational headcount, resource administration, operational expense control, and preparation of accruals to support financial close accuracy and internal controls.

I also build executive-ready reporting and operational incident (INC) reporting to help mitigate operational risk. I designed an internal tracker to control workforce movements and prevent operational loss, and in 2025 I contributed to the LMS Business exceeding its planned financial target by 400k USD.

Experience

Work history, roles, and key accomplishments

Operations Analyst (ICG)

Citibank

Mar 2023 - Apr 2026 (3 years 1 month)

Managed administrative and operational operations for Liquidity Management Services and Risk & Control Operations globally and in LATAM, including headcount monitoring, expense control, and monthly accruals support. Built an internal workforce tracker and contributed to the LMS Business exceeding its planned financial target by 400k USD in 2025.

Workforce Planning Budget control Executive Reporting Workforce Movement Tracking

Operations & T&O Intern

Citibank

Aug 2022 - Jan 2023 (5 months)

Provided administrative support across operations and technology (O&T) projects, including maintaining client databases and supporting reporting for internal initiatives. Purged inactive client contacts and supported contingency needs by analyzing statistical service data to help business outcomes.

Administrative Support