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Mapule Ndhlovu

@mapulendhlovu

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Experienced legal secretary and office administrator delivering precise document management and client support.

South Africa

Message

What I'm looking for

I seek a detail-focused legal or administrative role where I can apply my document- and records-management strengths, support attorneys, meet deadlines, and work within a collaborative, client-centered team.

I am an experienced legal secretary and office administrator with over two decades supporting law firms and government legal offices, known for meticulous record-keeping, document preparation, and dependable client service. I have hands-on experience with CaseLines, Lexpro, GhostPractice and general office systems, and I consistently meet deadlines while preserving confidentiality.

I have led administrative functions including travel coordination, court filings, switchboard duties and templates management, and I have been recognized for work ethic and commitment (Employee of the Year, Van Velden-Duffey Inc.). I now freelance promoting PPE and seek to bring organized, detail-oriented legal support to a client-focused legal team.

Experience

Work history, roles, and key accomplishments

Current

Freelancer

Current

Self-Employed

Aug 2023 - Present (2 years 2 months)

Promote and market Clydesdale Personnel Management’s PPE as an independent freelancer, managing client outreach and product promotion since August 2023.

Sales Marketing Product Promotion Relationship Management Presentation Negotiation

Legal Secretary

Department of Justice & Constitutional Development

Mar 2016 - Jun 2023 (7 years 3 months)

Managed legal administration, prepared and filed court documents via CaseLines, coordinated hearings and logistics, and maintained confidential client records from 2016 to 2023.

Caselines Legal Documentation CaseLines Records Management Scheduling Client Communication Office Administration Confidentiality

Legal Secretary

Van Velden-Duffey Inc.

Nov 2010 - Feb 2016 (5 years 3 months)

Prepared and filed court and CCMA documents, managed Lexpro templates and client communications, and supported attorneys with scheduling and administrative tasks from 2010 to 2016.

Legal Documentation Scheduling Templates Office Administration

Personal Assistant

Jafta Mphahlani & Associates

Jun 2000 - Oct 2010 (10 years 4 months)

Provided full administrative support to the Managing Member, managed billing and petty cash, coordinated travel and meetings, and prepared legal documents from 2000 to 2010.

Billing Travel Coordination document preparation Office Management Minute Taking

Office Assistant

Seakamela Mashego & Associates

Jan 1999 - Dec 1999 (11 months)

Supported client intake, maintained office tidiness, assisted with vacancy advertising and took HR meeting minutes during 1999.

Minute Taking

Telemarketer

Kiara Lodge

Apr 1998 - Oct 1998 (6 months)

Conducted outbound calls to prospective customers and set appointments to present and sell timeshares from April to October 1998.

Cold Calling Lead Generation Appointment Setting Customer Service Sales Communication

Floor Assistant

Truworth

Dec 1997 - Mar 1998 (3 months)

Assisted customers with purchases, maintained floor merchandising, and ensured sales floor readiness from December 1997 to March 1998.

Customer Service Merchandising Visual Merchandising Stock Management

Education

Degrees, certifications, and relevant coursework

Intec College

Certificate in Psychology (General: Developmental and Industrial), Psychology

2020 - 2020

Completed certificates in Psychology covering developmental, industrial/organisational topics, as well as communication and mathematical literacy.

University of South Africa (UNISA)

Short Course in Human Resource Hiring Practices, Human Resource Management

2010 - 2011

Completed a short course in Human Resource Hiring Practices focusing on recruitment processes.

College Campus

Certificate in Office Administration, Office Administration

2007 - 2007

Completed an Office Administration certificate covering front office and PA skills and business communication.

Rand Afrikaans University

Certificate in Law, Law

2001 - 2002

Completed a Certificate in Law with focus on labour law procedures.

Damelin Business College

Diploma in Office Administration, Office Administration

1996 - 1997

Completed a Diploma in Office Administration covering frontline service, business calculations, business principles, business English, public relations and marketing, and office administration.

Johannesburg Secondary School

Matric (Grade 12), Secondary Education

Activities and societies: Johannesburg Secondary School Relay Competition

Completed Grade 12 in 1995 with passes in English (First Language, HG), Afrikaans (Second Language, HG), Biology (SG), History (HG), Accounting (SG), and Business Economics (SG).