Mandisa Dlamini

I am a proactive legal and administrative support specialist with over three years of experience providing remote assistance to attorneys and professional teams. I focus on accurate case management, sensitive client communication, and dependable virtual support.

I have managed multiple attorney caseloads remotely, maintaining 100% on-time submissions while improving document preparation efficiency by 30% through optimized PDF workflows. I consistently exceeded CRM and appointment-setting targets in remote roles.

In onsite administrative roles, I captured and updated over 500 learner records with complete accuracy and reduced administrative errors through improved record systems. My technical toolbox includes PracticePanther, RingCentral, Microsoft Office, and the Adobe PDF Suite.

I bring strong calendar coordination, deadline tracking, and workflow optimization skills, and I am committed to confidentiality and process improvement to help legal teams run more efficiently.