Open to opportunities

Godwill User

@godwilluser

I am a detail-oriented virtual assistant specializing in administration, customer support, and efficient office operations.

Kenya

Message

What I'm looking for

I’m seeking a full-time remote or Nairobi CBD role as a virtual/administrative assistant where I can manage admin operations, improve customer engagement, support sales growth, and grow within a collaborative team. Available immediately.

I am a detail-oriented Administrative and Virtual Assistant with proven experience managing office operations, client communication, and customer support. I maintain organized records, update spreadsheets, and handle scheduling to keep workflows efficient.

In freelance roles I managed data entry, email handling, research, lead management and sales support, helping clients meet business goals and improve engagement. I create and format professional documents, reports and presentations and provide timely responses to customer inquiries via email and chat.

I am available full-time for remote or Nairobi CBD roles and bring reliability, strong communication, and a customer-focused approach to support operational growth and client retention.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance

Jan 2022 - Present (3 years 7 months)

Provided virtual administrative support including data entry, email and calendar management, client scheduling, and lead follow-up to improve response times and operational efficiency.

Microsoft Office Data Entry Calendar Management Scheduling Lead Management Customer Service

Customer Service & Admin Support

Freelance

Jan 2021 - Jan 2022 (1 year)

Handled customer inquiries, followed up on leads, supported sales with proposal preparation and account management, contributing to client satisfaction and retention.