MTManoj Thangella
@manojthangella
Fraud Operations Specialist with expertise in fraud prevention and compliance.
IndiaWhat I'm looking for
I am a dedicated Fraud Operations Specialist with over 4 years of experience in fraud prevention, AML, KYC, and transaction monitoring. My career began as a Risk Analyst at Google Pay, where I honed my skills in compliance and risk management. I then transitioned to PokerStars, where I currently manage player security and account verification, ensuring a safe gaming environment.
At PokerStars, I have been recognized for my outstanding dedication to player security and have received the Quarterly Kudo for my passion in fraud operations. My role involves investigating suspicious activities, managing transaction monitoring, and collaborating with compliance teams to resolve complex fraud cases. I pride myself on my problem-solving abilities and commitment to protecting systems from fraud while providing excellent support to users.
Experience
Work history, roles, and key accomplishments
Fraud Operations Specialist
PokerStars for Players Flutter International
Aug 2022 - Present (2 years 11 months)
Responded to player emails and resolved queries related to security issues, ensuring timely and professional communication. Handled various tasks including the review of withdrawals, transfers, and TSS (Transaction Suspicious Signals) Alerts to detect potential fraud or security breaches.
Risk Analyst
Google Pay Cognizant Technology Solutions
Nov 2020 - Jun 2022 (1 year 7 months)
Verified customer identities to meet regulatory standards and prevent fraud. Tracked and investigated suspicious credit card transactions to identify fraud, chargebacks, and unauthorized payments.
Education
Degrees, certifications, and relevant coursework
Vagdevi PG college
Master of Business Administration, Human Resource Management
Grade: 5.9
Completed a Master of Business Administration with a specialization in Human Resource Management. Gained knowledge in various business functions and strategic management.
Chaitanya Degree College
Bachelor of Business Management, Business Management
Grade: 7.8
Studied core subjects including Industrial Relations and Human Resource Management. Developed foundational business knowledge and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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