Open to opportunities

Manjinder Kaur

@manjinderkaur1

Supply Chain Site Coordinator at DHL Supply Chain who standardised compliance processes across 5 sites and achieved zero major audit non-conformances.

Australia

Message

What I'm looking for

I’m open to fully remote roles worldwide.

At DHL Supply Chain, I’m the primary site contact for customer TGA, GMP and ISO audits in multi-customer pharmaceutical logistics. I prepared documentation, coordinated audit readiness and corrective actions, with zero major non-conformances.

I authored a business continuity plan recognised by senior leadership as best practice and standardised administrative and compliance processes across 5 DHL sites. I also track CAPAs, review agency performance and use operational data to support cost savings and labour planning.

Experience

Work history, roles, and key accomplishments

Current

Site Coordinator, Multi-Customer Pharmaceutical Logistics

Current

DHL Supply Chain

Apr 2022 - Present (4 years 6 months)

Primary site contact for external audits (TGA, GMP, ISO) with zero major non-conformances. Authored a Business Continuity Management plan recognized as best practice and standardized processes across 5 DHL sites.

Audit Readiness CAPA Compliance Reporting Business Continuity Management Vendor Management Procurement CAPEX Labour Planning Continuous Improvement WHS Risk Management Stakeholder Management ETQ Reliance Logics OneCloud SharePoint Smart Connect

Administrative Officer, Pharmaceutical Logistics

DHL Supply Chain

Jul 2021 - Apr 2022 (9 months)

Managed administrative governance for a high-volume multi-customer warehouse, supporting contract delivery, audit readiness, and regulatory compliance. Coordinated client onboarding, contractor compliance, and staff inductions.

Governance Administration Contract Delivery Audit Readiness Regulatory Compliance Client Onboarding Contractor Compliance Purchase Order Confidential Data Handling

Customer Service Representative, Technology

DHL Supply Chain

Dec 2020 - Jun 2021 (6 months)

Resolved complex supply chain inquiries, complaints, and claims for a major consumer-brand account. Maintained detailed service logs and tracked issues to root cause to improve SLA outcomes.

Customer Service Complaint Resolution Root Cause Analysis SLA Management Service Logs Documentation

Leading Hand, Avanos Account

DHL Supply Chain

Dec 2017 - May 2020 (2 years 5 months)

Supervised floor workflows, task allocation, and schedules to meet daily KPIs. Oversaw inventory data entry and order processing in DHL WMS, maintaining high location and stock accuracy.

Supervision Workflow Management Task Assignment Scheduling Inventory Management Order Processing DHL WMS KPI Tracking