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Manjeet Kaur

@manjeetkaur2

Banking operations specialist at First Citizens Bank who investigated deposit fraud and resolved reconciliation exceptions.

United States

Message

What I'm looking for

I’m seeking to leverage my expertise in loan document review and regulatory compliance for Embedded Shishya, providing rigorous due diligence to support seamless mortgage compliance processes.

At First Citizens Bank, I managed daily deposit operations, reviewed reconciliations, and researched outstanding items for Finance.

I investigated potential fraud involving deposits, ACH, and checks, documented findings, and supported loss mitigation. I also processed exceptions and resolved transaction discrepancies.

At Bank of America, I assessed small-business financial statements and cash flow, and provided cash management solutions. I also originated home equity lines of credit.

Earlier, at Citizens Bank, I structured commercial lending facilities and prepared business profiles for underwriting. As a Project Coordinator at B & G S Landa Limited, I planned projects, tracked requirements and risks, and developed business-flow and sequence diagrams.

Experience

Work history, roles, and key accomplishments

Operations Specialist Lead

First Citizens Bank

Dec 2021 - Aug 2026 (4 years 8 months)

Managed daily activities for deposit accounting and processing, reviewed reconciliations, and resolved exceptions. Investigated potential fraud cases and collaborated with internal departments to enhance processes.

Hogan Onbase Pathways Nautilus Unity Fiserv Signature ServicePoint Salesforce Mainframe Deposit Operations Reconciliations Fraud Investigation Risk Management

Relationship Manager of Small Business Owner Specialist

Bank of America

May 2020 - Dec 2021 (1 year 7 months)

Cultivated a network of small business clients, assessed financial statements, and provided cash management solutions. Originated home equity lines of credit and connected clients with specialized financial services.

Cash Flow Analysis Financial Statements Cash Management Business Lines of Credit Small Business Loans HELOC Client Engagement Relationship Management

Rtl Small Business Relationship Banker

Citizens Bank

May 2017 - Mar 2020 (2 years 10 months)

Managed a portfolio of business customers, structured commercial lending facilities, and cross-sold products. Achieved top revenue rankings and provided training to bank associates.

Commercial Lending Business Profile Cross Selling BSA AML CIP Reg. E Reg D GLBA Customer Service Training

Universal Banker

Community Credit Union

Feb 2016 - May 2017 (1 year 3 months)

Addressed customer requests and managed daily operations, supporting teller associates with complex transactions. Maintained high standards of customer service and fostered a positive team environment.

Customer Service Teller Operations Policy Knowledge Team Leadership

Project Coordinator

B & G S Landa Limited

Jan 2010 - Dec 2015 (5 years 11 months)

Orchestrated project planning, execution, and finalization, ensuring delivery on time and within budget. Communicated project status to stakeholders and collaborated with business teams to convert requirements into functional specifications.

Project Planning Risk Assessment Stakeholder Communication Business Analysis Requirements Analysis Excel Team Coordination