At CVS Health, I gather requirements for healthcare claims and payment integrity workflows, helping reduce processing cycles by 30%. I analyze claims and EHR/EMR data and create Power BI dashboards for claims trends, payment integrity metrics, UAT, and HIPAA compliance.
I also apply Generative AI and Microsoft Copilot to analyze HL7/FHIR workflows and accelerate OpenAPI specifications and FHIR JSON payload documentation, reducing manual effort by 25%.
Previously, at Capital One, I analyzed payment, transaction, fraud-detection, and credit-card requirements and mapped processes into BRDs, FRDs, and user stories. My work supported process improvements that increased operational efficiency by 20%.
