Manisha Ramesh
@manisharamesh
Certified Salesforce Administrator eager to contribute to innovative projects.
What I'm looking for
I am a highly technical and certified Salesforce Administrator with a passion for leveraging technology to enhance business processes. My journey began with a Bachelor of Computer Applications, where I developed a solid foundation in technical skills. I am dedicated to Salesforce excellence and excited to kickstart my career in a role that merges my technical proficiency with innovative solutions.
In my current role as a Site Visit Coordinator at Casagrand Builders, I have developed strong relationships with potential homebuyers, understanding their needs and offering tailored property solutions. My commitment to customer satisfaction has enabled me to consistently achieve or exceed monthly and quarterly sales targets. Previously, I worked as a Customer Service Executive at Dev Care Solutions, where I managed high volumes of customer interactions and provided effective solutions to their inquiries.
My experience with Salesforce includes developing a CRM for a supermarket, where I translated business requirements into comprehensive documents and automated systems for managing product information. I am eager to bring my skills and enthusiasm to a Salesforce-centric role that allows me to contribute to innovative projects and drive success.
Experience
Work history, roles, and key accomplishments
Site Visit Coordinator
Casagrand Builders
Developed strong relationships with potential homebuyers, understanding their needs and offering suitable property solutions. Achieved or exceeded monthly and quarterly sales targets.
Customer Service Executive
Dev Care Solutions
Assisted customers with inquiries and provided solutions to their problems. Managed high volumes of customer interactions via phone, email, and chat.
Education
Degrees, certifications, and relevant coursework
SKPC Arts and Science College
Bachelor of Computer Application, Computer Application
2015 - 2018
Grade: 7
Studied computer applications and related subjects. Achieved a CGPA of 7.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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