Looking for a job

Manimala Chakravarti

@manimalachakravarti

Salesforce Solution Architect at Loikka Solutions Oy, designing Salesforce workflows and AI agents for business challenges.

Finland

Message

What I'm looking for

I'm particularly interested in applying AI to real business challenges.

At Loikka Solutions Oy, I lead Salesforce solution design and delivery across manufacturing, software, marine and consumer engagements. For a BIM and construction software business, I redesigned the opportunity lifecycle around MEDDPICC and consolidated more than 30 validation rules into a governed framework.

At Hiab Oy, Cargotec Group, I owned solution direction and the product backlog for a global sales organisation, delivering CPQ and configurator solutions for complex products. I introduced release controls that reduced deployment errors by approximately 95%, and developed AI agent concepts for lead qualification, retail sales and customer-service case automation.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Solution Architect

Current

Loikka Solutions Oy

Jan 2025 - Present (1 year 10 months)

Leading solution design and delivery across manufacturing, software, marine, and consumer engagements. Partners with client stakeholders and delivery teams to translate operating needs into governed Salesforce processes and practical roadmaps.

Salesforce Solutions Architect Consulting Stakeholder Management Process Design Roadmapping

Salesforce CPQ & KBMax Solution Management / Architecture

Hiab Oy, Cargotec Group

Jan 2023 - Jan 2025 (2 years)

Owned solution direction and product backlog for a global sales organisation. Led CPQ and configurator solution delivery, introduced release controls that reduced deployment errors by approximately 95%, and increased CRM adoption from 35% to 70%+.

Salesforce CPQ KBMAX Product Ownership Solutions Architect Release Management User Enablement Marketing Cloud

Salesforce Solution Consultant, Sales and CPQ

Fluido Oy

Dec 2020 - Dec 2022 (2 years)

Delivered Sales Cloud and CPQ implementations and redesigns across technology, manufacturing, and software businesses. Redesigned contract lifecycle and renewal processes, and delivered Salesforce invoice generation integrated with ERP, DocuSign, custom pricing, quote templates, and Flow automation.

Salesforce Sales Cloud Salesforce CPQ Contract Lifecycle Management ERP Integration Docusign Flow Automations

Salesforce Administrator, Trainee

Aura Web Studio

Mar 2020 - Aug 2020 (5 months)

Supported Salesforce administration, data migrations, custom-object and report cleanup, and user support.

Salesforce Administration Data Migration Custom Objects Reports User Support

Salesforce Solution Architect

Marine safety and environmental solutions

Moved service processes previously managed outside Salesforce into a consolidated workflow. Led installed-base data migration and designed the Field Service model, including service-to-opportunity automation for service diaries and margin visibility.

Salesforce Field Services Data Migration Process Automation Service To Opportunity

Assistant Systems Engineer

Tata Consultancy Services

Oracle Order Management developer and subject-matter expert for a rail transportation business.

Oracle Order Management Development Subject Matter Expert Rail Transportation

Sales Cloud Architect / Consultant

Powersports and equipment distribution

Led a greenfield Sales Cloud implementation for dealer sales, including a monthly dealer install-base inventory pipeline with staging, batch tracking, and account matching.

Salesforce Sales Cloud Greenfield Project Dealer Sales Data Pipelines Account Matching

Oracle Developer

Pontiff Consulting

Built ATM transaction reconciliation for a government-owned bank in India.

Oracle ATM Reconciliation Banking

Project / Program Manager

Infosys Technologies

Led a global Oracle R12 upgrade for a telecommunications company, coordinating 40 people across six countries and ten locations; also led an industrial-manufacturer rollout.

Oracle R12 Program Management Global Coordination Telecommunications Manufacturing

Manager, Specialized Services

Hitachi Consulting

Led an Oracle Projects and Inventory implementation for a UK client, managing a 10-person team, delivery, stakeholders, and risk.

Oracle E Business Suite Project Management Team Leadership Stakeholder Management Risk Management

Product Owner / Salesforce Consultant

BIM and construction software

Redesigned the opportunity lifecycle around MEDDPICC, consolidated validation rules, and aligned direct and partner sales processes. Reworked role hierarchy and permissions to support reliable forecasting and a leaner access model.

Salesforce MEDDPICC Opportunity Management Role Hierarchy Permissions Data Modeling