At Rocket Agency, I built, deployed, and supported voice and chat agents for SMB clients, resolving 60% of inbound call and support ticket volume without human involvement. I also shipped agent systems across clients’ SaaS stacks to automate support triage, sales follow-up, and order workflows.
At Environment and Climate Change Canada, I work on the iOS WeatherCAN app and lead a team of four engineers advancing weather dissemination across the website and mobile apps. Earlier, I contributed to WeatherCAN’s release with a two-person team and established real-time databases and backend APIs for mobile applications.
At Wattpad, I was Lead iOS Engineer for the new Comments experience, which saw a 300% engagement bump. I also co-founded RentPlay and was its main developer, building its website and apps and integrating financial authorization, receipt OCR, and marketplace features.
