Manali ManeMM
Open to opportunities

Manali Mane

@manalimane

Support operations leader with 9+ years of experience.

Ireland

What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a support operations leader with over 9 years of experience in scaling support systems and leading cross-functional engineering teams in high-growth environments like Amazon and Clipboard Health. My expertise lies in tool optimization, quality assurance management, and process automation, allowing me to deliver reliable customer support infrastructure.

Throughout my career, I have successfully executed strategic network plans, guided teams during critical events, and collaborated with various stakeholders to drive project success. My passion for building high-performing teams and support ecosystems has enabled me to create impactful coaching plans and improve operational processes, ensuring that we meet business needs while maintaining high standards.

Experience

Work history, roles, and key accomplishments

AM
Current

Network Development Manager

Amazon.com

Jan 2023 - Apr 2024 (1 year 3 months)

Led strategic backbone network plans and managed cross-functional teams to enhance network infrastructure. Guided engineers during critical events, managed risks, and ensured timely project completion while collaborating with various stakeholders. Developed metrics for project success and created coaching plans for team members.

AM

Network Development Manager

Amazon.com

Jan 2022 - Apr 2024 (2 years 3 months)

Led strategic backbone network plans and managed cross-functional teams to enhance network infrastructure. Drove project success through risk management, stakeholder communication, and technical documentation. Developed coaching plans for engineers and collaborated with various teams to meet business needs and improve operational efficiency.

Education

Degrees, certifications, and relevant coursework

US

UCD Upgrad/Cambridge Judge Business School

Academy Diploma, Artificial Intelligence

2025 - 2025

Participating in an Academy Diploma program focused on AI for Business, aimed at integrating artificial intelligence into business strategies and operations.

US

UCD Upgrad/Cambridge Judge Business School

Academy Diploma, Artificial Intelligence

2025 - 2025

Pursuing an Academy Diploma in AI for Business, focusing on the application of artificial intelligence in business strategies and operations.

Southern Methodist University logoSU

Southern Methodist University

Executive Program, Digital Marketing

2019 - 2019

Completed an Executive Program in Strategic Digital Marketing, aimed at enhancing marketing strategies through digital platforms and analytics.

Southern Methodist University logoSU

Southern Methodist University

Executive Program, Digital Marketing

2019 - 2019

Completed an Executive Program in Strategic Digital Marketing, focusing on digital marketing strategies and their application in business.

Southern Methodist University logoSU

Southern Methodist University

Masters, Electronics and Telecommunications

2013 - 2015

Earned a Master's degree in Electronics and Telecommunications, enhancing knowledge in advanced electronics, communication systems, and related technologies.

Southern Methodist University logoSU

Southern Methodist University

Master of Science, Electronics and Telecommunications

2013 - 2015

Earned a Master's degree in Electronics and Telecommunications, enhancing knowledge in advanced communication systems and electronic engineering principles.

UM

University of Mumbai

Bachelor of Science, Electronics and Telecommunications

2010 - 2013

Completed a Bachelor's degree in Electronics and Telecommunications, focusing on the principles of electronics, communication systems, and telecommunications technologies.

UM

University of Mumbai

Bachelor of Science, Electronics and Telecommunications

2010 - 2013

Completed a Bachelor of Science in Electronics and Telecommunications, focusing on the principles of electronics, communication systems, and telecommunications technologies.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Manali Mane - Network Development Manager - Amazon.com | Himalayas