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Manal El moussali

@manalelmoussali

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Entrepreneurial administrative coordinator with expertise in business management.

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What I'm looking for

I am looking for a role that allows me to leverage my skills in business management and customer service while offering opportunities for growth and development.

I am an entrepreneurial and results-driven professional with extensive experience in sales, business management, and company formation. I successfully co-founded Rosa Wellness, where I oversee all legal and operational aspects, ensuring seamless service delivery and client satisfaction. My strong expertise in staff leadership, customer service, and financial administration has been pivotal in driving business success.

Throughout my career, I have developed a robust skill set that includes managing daily operations, staff recruitment, and digital marketing efforts. My previous role as a Sales Executive at Casavicenza allowed me to hone my customer relations skills, where I provided personalized consultations and built strong relationships with clients. I am passionate about business management and dedicated to delivering excellence in customer service.

Experience

Work history, roles, and key accomplishments

Current

Manager | Supervisor

Current

Rosa Wellness

Nov 2023 - Present (1 year 7 months)

Oversee daily operations, ensuring seamless service delivery and client satisfaction. Manage staff recruitment, training, and scheduling. Handle customer service, ensuring high client retention.

Business Operations Management Customer Service Quickbooks Social Media Management

Sales Executive

Casavicenza

Jan 2019 - Dec 2023 (4 years 11 months)

Managed high-end furniture sales, providing personalized client consultations. Developed strong relationships with customers to drive repeat business. Assisted in showroom organization and visual merchandising.

Sales Customer Relations Visual Merchandising Focus Softnet

Sales Executive

Living in Luxury Furniture

Aug 2017 - Dec 2018 (1 year 4 months)

Provided expert guidance on luxury furniture selection and purchases. Strengthened negotiation and communication skills through direct customer engagement.

Sales Customer Service Negotiation Communication Mintsoft

Education

Degrees, certifications, and relevant coursework

High School

High School Diploma, Economics & Accounting

Completed high school education with a focus on Economics and Accounting. Gained foundational knowledge in economic principles and accounting practices.

Al Qadi Ayad University

Economics Major (Incomplete), Economics

Undertook studies in Economics at Al Qadi Ayad University for seven months. Developed an understanding of economic theories and analytical methods before relocating.