Mamokhalinyane Tlali
@mamokhalinyanetlali
Passionate Mobile Computing graduate with hands-on IT support experience.
What I'm looking for
I am a Mobile Computing graduate with a strong passion for technology and a commitment to enhancing user experiences. With hands-on experience in systems support and customer service, I have developed a skill set that allows me to provide timely technical solutions and manage IT systems effectively. Currently, I serve as a System Support Officer at Build It, where I support over 30 staff members by ensuring system uptime and resolving technical issues.
My role involves maintaining and troubleshooting both software and hardware systems, collaborating with suppliers for upgrades, and training new staff on internal systems. Additionally, I completed an internship as a Data Management Intern at the Local Health Project, where I captured and cleaned data sets, monitored database performance, and produced reports for internal and donor purposes. I am dedicated to using my skills to contribute to impactful missions, such as those at World Vision Lesotho.
Experience
Work history, roles, and key accomplishments
System Support Officer
Build It
May 2023 - Present (2 years 2 months)
Provided frontline IT support to over 30 staff, ensuring uptime and resolving system-related issues. Maintained and troubleshooted software and hardware systems, printers, and POS systems.
Data Management Intern
Local Health Project
Jan 2022 - Dec 2022 (11 months)
Captured and cleaned data sets for community health programs. Monitored database performance and supported field staff with digital reporting tools.
Education
Degrees, certifications, and relevant coursework
Botho University
Bachelor of Science (Hons), Mobile Computing
Grade: 3.08
Graduated with a Bachelor of Science (Hons) in Mobile Computing. Achieved a GPA of 3.08.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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