Maksym Malin
@maksymmalin
I build reliable infrastructure, VoIP systems, firmware, and automation solutions.
What I'm looking for
I've delivered Asterisk VoIP environments, Vue.js and Node.js web components, and machine-learning OCR API integrations at Softpro. I also used AI/LLM tools to accelerate Bash and Python automation while troubleshooting infrastructure, network, and application issues.
Across BT9-Ukraine, Miratech, Ukrposhta, and municipal library networks, I've supported IoT telemetry, Genesys Enterprise deployments, high-availability office networks, and distributed LAN environments. My work includes SIP traffic analysis, remote firmware flashing, routing diagnostics, virtualization, and workstation provisioning.
I'm also hands-on with embedded hardware, RF communication equipment, component-level repairs, Android development, and network security hardening.
Experience
Work history, roles, and key accomplishments
Technical Support Specialist (IoT Infrastructure)
BT9-Ukraine
Jan 2022 - May 2023 (1 year 4 months)
Managed and maintained continuous data collection infrastructure for wireless IoT telemetry networks and environmental tracking nodes. Executed remote firmware flashing and hardware troubleshooting for global corporate clients.
Systems Administrator
Ukrposhta
May 2021 - Dec 2021 (7 months)
Co-managed a high-availability office network supporting 500+ active endpoints, automating workstation provisioning, and monitoring routing environments.
System Administrator / Systems Automation Specialist
Solomyanka District Library Network
Jan 2019 - Jan 2020 (1 year)
Developed a Native Android Application to digitalize and automate the annual librarian competition matrix. Maintained 17+ independent local area networks and over 100 enterprise hardware workstations across distributed municipal facilities.
SysOps Engineer / Technical Product Support
Miratech
Jan 2019 - Jan 2020 (1 year)
Delivered Tier-2 global infrastructure support and deep troubleshooting for high-density, hybrid B2B deployments of the Genesys Enterprise platform. Analyzed SIP traffic logs, mitigated network routing bottlenecks, and administered virtualized cloud environments.
Technical Support Representative / Web Integrator
Weblem Studio
Jan 2019 - Jan 2020 (1 year)
Handled technical forum escalation tickets and resolved core infrastructure setup requests for external clients. Configured, customized, and hardened commercial web platforms including WordPress, WooCommerce, and Joomla.
Contract Infrastructure & Full-Stack Developer
Softpro
Engineered and deployed enterprise-grade Asterisk VoIP telephony environments, ensuring seamless call routing and trunking optimizations. Built web application components using Vue.js and Node.js, and architected Machine Learning OCR system API integrations.
Independent IT Specialist
Freelance / Private Practice
Provided on-demand B2C and B2B technical support, diagnosing and resolving complex OS, software, network configurations, and database anomalies. Executed component-level hardware diagnostics, soldering, and repairs on various consumer electronics.
Education
Degrees, certifications, and relevant coursework
National Technical University of Ukraine Kyiv Polytechnic Institute
Bachelor of Science, Embedded Hardware Systems & RF Engineering
2021 -
Pursuing a second degree in Embedded Hardware Systems and RF Engineering at the Radio Engineering Faculty.
Availability
Location
Authorized to work in
Job categories
Skills
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