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Maisarah Mohammed

@maisarahmohammed

Educational advisor and English instructor at Five One Talk, supporting students with online lessons, learning guidance, and ongoing follow-up.

Egypt

Message

At Five One Talk, I delivered online English lessons and supported students throughout their learning journey. I followed up with students and parents about learning progress and concerns, then recommended suitable educational solutions.

I also followed up on lesson quality and student experience, addressed complaints, and maintained accurate follow-up records and reports. Previously, I taught English at a Private Educational Institution and handled customer inquiries at Teleperformance.

Experience

Work history, roles, and key accomplishments

Educational Advisor / Retention & English Instructor

Five One Talk

Jan 2025 - Jan 2026 (1 year)

Delivered online English lessons and supported students throughout their learning journey. Followed up with students and parents to understand their needs and provided educational guidance.

Online Teaching Student Follow Up Parent Communication Educational Guidance Quality monitoring Report Preparation CRM Microsoft Office

Customer Service Representative

Teleperformance

Handled customer inquiries and provided professional solutions in a fast-paced BPO environment. Followed company procedures while maintaining service quality and customer satisfaction.

Customer Support Communication Skills Problem Solving BPO Service quality

English Instructor

Private Educational Institution

Taught English to students and monitored their learning and development. Communicated with students and parents to identify educational needs and recommend suitable solutions.

English Teaching Student Monitoring Parent Communication Educational Guidance