Mahin Khan

I’m a Senior Executive Team Leader with experience leading operations in dynamic e-commerce environments, focused on meeting performance targets and strengthening daily execution. I combine people leadership with an outcomes-driven approach to help teams deliver consistently.

At Genex Infosys Limited, I’ve supervised floor activities, managed attendance and case reviews, and improved workflow efficiency to support KPI delivery. I also mentor team members to boost productivity and quality, and I lead by resolving conflicts to maintain a collaborative, results-driven culture.

Previously, as an Executive Quality Analyst (Temu), I ensured operations met top quality standards by monitoring compliance, identifying process gaps, and driving continuous improvements. I delivered actionable insights to enhance customer experience while supporting efficient, reliable workflows.

Before that, I worked as a Content Moderator (Bigo), enforcing community guidelines and handling sensitive or harmful content to maintain platform safety. This background strengthened my judgment, audit mindset, and commitment to protecting user experience through clear policy adherence.