@maheshbabumadam
Process Associate at Fin Infocom Pvt Ltd MCCA managing student enrollment and visa compliance with PRISMS and WiseNet.
IndiaAt Fin Infocom Pvt Ltd MCCA, I manage student enrollment and administrative lifecycles in line with visa conditions using PRISMS and WiseNet. I track academic progression, attendance, fee statuses, and warning letters through Cloud Assess.
I also use Zoho and Xero to maintain data accuracy and streamline reporting. Previously, I supported customer care operations at Nightingales Home Health Specialist and Tata Business Support Services, and worked in recruitment at American Solutions Inc.
Work history, roles, and key accomplishments
Fin Infocom Pvt Ltd MCCA
Jun 2020 - Present (6 years 4 months)
Managed end-to-end student enrollment and administrative lifecycles in alignment with visa conditions using PRISMS and WiseNet. Issued official Offer Letters and tracked student academic progression, attendance, fee statuses, and warning letters via Cloud Assess.
Nightingales Home Health Specialist
Jan 2014 - Apr 2020 (6 years 3 months)
Managed patient communications and schedules for doctor consultations, lab tests, inpatient visits, and home nurse assignments. Monitored service delivery quality and analyzed customer feedback to optimize care standards.
Tata Business Support Services
Apr 2012 - Oct 2013 (1 year 6 months)
Handled high-volume client inquiries, maintained structured complaint logs, and escalated issues to respective departments for swift resolution.
American Solutions Inc.
Jan 2011 - Oct 2011 (9 months)
Facilitated end-to-end recruitment, talent acquisition, onboarding, training sessions, and employee engagement strategies.
Degrees, certifications, and relevant coursework
Aircraft Maintenance Engineering, Aircraft Maintenance Engineering
Completed Aircraft Maintenance Engineering in 2010.
Intermediate, Intermediate
Completed intermediate studies in 2007.
Secondary School Certificate, Secondary School Certificate
Completed Secondary School Certificate in 2005.
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