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Mahdi Habib

@mahdihabib

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Payments technical consultant at Discover/Capital One, leading global e-commerce acceptance initiatives.

United Kingdom

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At Discover/Capital One, I manage technical acceptance and remediation initiatives across assigned markets and clients. I investigate acceptance gaps through transaction analysis and lead e-commerce acceptance work across global markets.

At Visa–Acceptance Solutions, I supported merchants integrating with payment products through REST and SOAP APIs, including Decision Manager. I also led technical project communications and helped resolve implementation issues.

At Miura Systems, I supported the sales function by designing and implementing payment solutions, and helped develop an iOS application in Swift. Earlier, at Workforce Software, I configured client systems, used JavaScript for integrations, and led requirements and solution-documentation work for a client implementation.

Experience

Work history, roles, and key accomplishments

Current

Operational Relationship Manager

Current

Discover/Capital One

Jul 2025 - Present (1 year 3 months)

Manage technical acceptance and remediation initiatives across assigned markets and clients, acting as a trusted technical point of contact for resolving card acceptance issues. Provide technical consultancy and support to clients, partners, and internal stakeholders.

Technical Validation remediation Transaction analysis Data Driven Investigations Market Testing Business Development Payments Ecosystem Acquiring Systems Scheme Expertise Ecom Technical Acceptance

Senior Implementation Analyst

Visa Acceptance Solutions

Nov 2020 - Jul 2025 (4 years 8 months)

Technical expert and SME in Visa Acceptance Solutions products in the CNP E-commerce world, helping merchants integrate using REST and SOAP APIs. Support merchants through implementations with enterprise fraud and risk management tools, and lead technical project communications.

Network Tokens Payment Authentication Decision Manager Gateway Issuers Processors REST SOAP Fraud Management Risk Management Technical Project Management Client Onboarding Troubleshooting Workshops

Technical Consultant

Miura Systems

Oct 2019 - Sep 2020 (11 months)

Supported the sales function for clients and prospects, focusing on designing and implementing payment solutions. Oversaw technical development of implementations, bridged the gap between sales and development, and helped develop the iOS application in Swift.

Payment Solutions Technical Developments iOS Swift client support Product Expert SME Testing Application Launch

Implementation Consultant

Workforce Software

Oct 2017 - Sep 2019 (1 year 11 months)

Understood customer needs and fed information back to the project team, responsible for obtaining and understanding client requirements. Deployed configurations using an in-house software language and used JavaScript for integrations, while training clients and following Agile principles.

Requirements Gathering Configuration JavaScript Integration Agile Scrum Kanban Jira Customer Training Solution Documentation Lead Consultant

Education

Degrees, certifications, and relevant coursework

University of Hertfordshire

Bachelor of Science, Computer Science

Grade: First Class Honours

BSc First Class Honours in Computer Science with a focus on software engineering. Developed an iOS mobile application using Swift and PHP for the final year assessment.