At Credit Libanais, I manage a portfolio of overdue accounts, negotiate payment plans, and work to improve collection rates and reduce delinquency.
I ensure compliance with banking regulations and internal policies while resolving customer issues and collaborating with internal departments on collection strategies.
Previously at Credit Libanais, I processed deposits, withdrawals, and transfers as a Main Teller / Customer Relations representative, and maintained daily cash reconciliation with zero discrepancies.
I also supported customers, cross-sold banking products, and ensured compliance with operational procedures and audit requirements. My education includes an MBA from Arts, Sciences & Technology University (AUL) and a Bachelor of Business Administration (Business Computing) from USEK.
