Małgorzata P-K

Lead cross-functional IT and business initiatives using a waterfall approach, managing scope, schedules, budgets, risks, and status reporting. Oversee project teams of around a dozen people, assign tasks, and track delivery.

Built and implemented a project management standard for Sales and a PMO toolkit covering business cases, project charters, status reports, and lessons learned. Launched a SharePoint PMO knowledge hub and supported risk management and executive reporting.

Reviewed and coordinated projects in the Time to Market process, assessing scope, business value, risks, and implementation readiness. Worked with developers to prioritise projects and prepared recommendations on Digital participation in initiatives led by other project managers.

Coordinated a Customer Journeys programme covering nearly 100 transformation projects and monitored portfolio KPIs, savings, risks, budgets, and benefits. Reported programme performance to a Management Board member and prepared decision materials.

Prepared strategic reports, KPI analyses, and management presentations covering financial, operational, sales, and customer-experience topics. Translated data and trends into recommendations for senior management and coordinated benchmarking with international affiliates.

Postgraduate studies in Marketing and Management at SGH Warsaw School of Economics.

MA in English Philology with a specialization in translation from the University of Warsaw.

BA in English Philology from the Foreign Language Teacher Training College in Ciechanów.

Completed a 50-hour AI Skills Development Programme with a certificate of completion.

Participated in an AI Agent development initiative at the Google & InPost AI Hackathon.

Completed project management training and received a diploma.