Open to opportunities

Magdalena Zdrojkowska

@magdalenazdrojkowska

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Experienced business development manager in the iGaming industry.

Poland

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What I'm looking for

I am looking for a role that fosters collaboration, encourages professional growth, and values innovative solutions.

With five years of experience in the iGaming industry, I have honed my skills in business development, project management, and client relationship management. My journey has been marked by successfully implementing quality standards and managing cross-functional teams, which has significantly contributed to the growth of small development studios through strategic funding.

Currently, I serve as the Quality Control Department Manager at Betcore, where I lead multidisciplinary teams to ensure high-quality execution of quality control operations. My focus on operational efficiency and achieving business goals has allowed me to establish and enforce quality standards that align with organizational objectives. I am passionate about fostering team development and enhancing overall performance through constructive feedback and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Quality Control Department Manager

Current

Betcore

Sep 2023 - Present (1 year 11 months)

Managing multidisciplinary teams in the Quality Control Department, ensuring high-quality execution of quality control operations. Conducting performance reviews and enhancing team performance through effective feedback and monitoring of KPIs.

Team Management Quality Assurance Performance Reviews Risk Management Crisis Management Documentation Management

QA Supervisor

Tvbet.tv

Jul 2022 - Sep 2023 (1 year 2 months)

Managed a 25-member QA team, overseeing task delegation and performance monitoring. Ensured compliance with internal protocols and conducted onboarding and training sessions for new employees.

Team Leadership Performance Monitoring Compliance Management Incident Management

Dealer

Tvbet.tv

Sep 2019 - Jul 2021 (1 year 10 months)

Conducted games while ensuring fair play and compliance with security standards. Engaged players through interactive communication and maintained high professionalism.

Compliance Communication Skills Flexibility Game Mechanics Knowledge

Junior Business Development Manager

Gaming Factory S.A.

Feb 2018 - Feb 2019 (1 year)

Supported company growth by identifying and acquiring promising development teams. Built relationships with game producers and conducted sales presentations to showcase funding opportunities.

Business Development Relationship Management Sales Presentations Market Analysis Strategic Partnerships

Investment Specialist

East Side Capital S.A.

Mar 2016 - May 2018 (2 years 2 months)

Sold investment products and built long-term client relationships. Prepared customized sales offers and collaborated with financial intermediaries to enhance product distribution.

Investment Sales Client Relationship Management Sales Strategy Financial Analysis CRM Management Distribution

Customer Service Representative

PKO BP S.A.

Feb 2016 - Feb 2017 (1 year)

Achieved sales targets for banking products while providing professional customer service. Maintained long-term client relationships and offered technical support.

Customer Service Sales Target Achievement Customer Support CRM Management

Education

Degrees, certifications, and relevant coursework

Leon Kozminski Academy

Master's Degree, Project Management

2022 - 2024

During my studies, I gained skills and knowledge in leading methodologies, including Scrum, Kanban, PRINCE2, and PMI standards.

Leon Kozminski Academy

Bachelor's Degree, Management and Marketing

2020 - 2022

During my studies, I developed a deep understanding of strategic management, market analysis, consumer behavior, and marketing strategies. I also acquired skills in business planning, branding, and digital marketing.