Open to opportunities

Madrine Miti

@madrinemiti

Results-driven humanitarian development professional coordinating field programs and delivering psychosocial and community interventions through data-informed practice.

Zambia

Message

What I'm looking for

I’m looking for a humanitarian/development role where I can coordinate field programming, strengthen monitoring and reporting, and apply information systems and data analysis to deliver community-focused, evidence-based interventions.

I’m a dedicated, results-driven development professional with extensive experience in humanitarian programming, community development, psychosocial counseling, administration, and data management. I coordinate field activities, conduct needs assessments, manage stakeholders, and deliver community-focused interventions in demanding environments—working independently with minimal supervision.

From my Home Based Care volunteer work with the Family Health Trust and University Teaching Hospital, I provide psychosocial counseling and VCT services, support HIV/AIDS-affected clients through home visits and referrals, and maintain confidential client records and reports. As a Field Coordinator with Association for Aid and Relief Japan (AAR Japan), I supported community-based program planning through needs assessments and baseline surveys, led monitoring and evaluation activities, and prepared narrative, activity, and progress reports while representing the organization in community forums and acting as a liaison between communities, field staff, and management.

Experience

Work history, roles, and key accomplishments

Current

Volunteer – Home Based Care

Current

University Teaching Hospital (UTH) / Family Health Trust

Sep 2007 - Present (18 years 10 months)

Provided home-based psychosocial counseling and VCT-related support to individuals, couples, children, and families, including HIV/AIDS-affected clients. Maintained confidential client records and conducted community sensitization activities.

VCT Services Home Based Care Community Sensitization Data Management

Field Coordinator

Association for Aid and Relief Japan (AAR Japan)

Jun 2008 - Jan 2009 (7 months)

Coordinated community-based humanitarian/development programming by conducting needs assessments and organizing field monitoring. Designed monitoring and evaluation activities and prepared narrative/activity/progress reports for management.

Needs Assessment Baseline Surveys Field Monitoring Monitoring and Evaluation Program Assessment Stakeholder Engagement Community Liaison

Promoter

Promex Limited

Jan 2007 - Aug 2007 (7 months)

Implemented product promotion campaigns through in-store and field marketing activities. Collected customer feedback and market data, and prepared sales and activity reports.

Product Promotion Field Marketing Customer Engagement Sales Reporting Inventory Stock Taking Data Entry Clerical Support

Community Development Officer

World Food Programme (WFP)

Aug 2006 - Dec 2006 (4 months)

Updated and managed refugee ration cards and beneficiary databases at Kala Refugee Camp. Supported access to essential services and assisted with documentation for voluntary refugee repatriation.

Refugee Ration Cards Management Food Water Shelter Medical Access Support Community Mobilization Community Meetings Sensitizations

Customer Relations Officer

Lusaka City Council

Jan 2002 - Dec 2004 (2 years 11 months)

Managed customer relations operations for rates and billing, including cashiering, reconciliation, and banking. Updated customer accounts, supported debt collection processes, and maintained administrative records and reports.

Customer Service Cashiering Reconciliations Banking Account Management Debt Collection Rates Bill Valuation Roll Distribution

Monitoring & Data Input Assistant

Lusaka City Council

Jun 2001 - Dec 2001 (6 months)

Entered and verified payroll and financial data with high accuracy, supporting daily backups and data security. Also compiled budget data and supported market receipts and financial record management.

Backup Data Security Market Receipts Data Entry Financial Record Management

Receptionist

Lusaka City Council

Apr 2000 - Jun 2001 (1 year 2 months)

Handled front desk and reception duties, including call handling and visitor/customer coordination. Provided administrative and logistical support during council meetings and assisted with security coordination and internal communication.

Front Desk Operations Call Handling Administrative Support Security Coordination Internal Communications Records Management

Accounts Assistant

Everest Filling Station

Jan 2004 - Present (22 years 6 months)

Processed payroll and handled daily cashiering, reconciliation, and banking of revenues. Maintained customer and supplier account records and supported clerical tasks and routine data analysis.

Payroll Processing Cashiering Reconciliations Banking Customer Supplier Account Updates Clerical Support