Madison Davis
@madisondavis
Compassionate administrative professional with case management and executive support expertise.
What I'm looking for
I am an administrative professional with experience supporting executive leadership and vulnerable client populations in recovery settings. I combine strong organizational skills with empathetic client-facing service to manage calendars, documentation, and operations efficiently.
At Freedom Recovery I serve as an Administrative Assistant/Case Manager/CDCA, managing front-desk operations, coordinating appointments, and assisting clients with documentation and community resources to support recovery goals. I co-lead substance use disorder treatment groups and provide direct client support, including transportation and accompaniment to appointments.
As an Executive Assistant for Uhas Media Co., I provided remote operational support, managed executive calendars across time zones, organized content schedules, and assisted with onboarding contractors while maintaining strict confidentiality. I have hands-on experience with client communication, project-management platforms, and virtual assistant tasks.
Earlier roles in hospitality and youth services strengthened my customer service, conflict resolution, and leadership abilities—training new staff, supervising front-of-house operations, and leading day-to-day activities for campers while holding lifeguard and first aid certification.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Freedom Recovery
Jul 2025 - Present (7 months)
Managed front desk operations and client intake, coordinated appointments and individualized service plans, and assisted clients with obtaining IDs and navigating community resources to support recovery goals.
Executive Assistant
Uhas Media Co.
May 2022 - Present (3 years 9 months)
Provided remote administrative and operational support to executive leadership, managed calendars and content schedules across time zones, and assisted with onboarding contractors and confidential client communications.
Waitress / General Staff
Moretti’s Italian Cuisine
May 2022 - Jul 2025 (3 years 2 months)
Supervised front-of-house operations during peak hours, resolved customer issues, trained new servers, and assisted with scheduling to improve team efficiency and service quality.
Education
Degrees, certifications, and relevant coursework
The Ohio State University
Bachelor of Arts and Sciences, Psychology
2022 - 2024
Completed a Bachelor of Arts and Sciences in Psychology at The Ohio State University from August 2022 to May 2024.
Miami University
2021 - 2022
Attended Miami University in Oxford, Ohio from August 2021 to April 2022.
Hilliard Davidson High School
High School Diploma, General Education
2017 - 2021
Received a High School Diploma from Hilliard Davidson High School, completed May 2021.
Availability
Location
Authorized to work in
Social media
Job categories
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