Open to opportunities

Madiha Dakissaga

@madihadakissaga

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Enterprising sales assistant and warehouser with logistics training and strong customer service skills.

Italy

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What I'm looking for

I am looking for an entry-level role in logistics or retail where I can apply warehouse and customer service skills, learn on the job, and grow.

I am an enterprising sales assistant and warehouser with hands-on experience at Galileo S.p.a, where I worked across sales support and warehouse operations for one year. I bring practical knowledge of warehouse and logistics best practices gained through targeted vocational training.

I completed a Warehouse and Logistics core competencies program and received "Working Safely" training (generic 8 h, specific 12 h) from Centro Formazione Professionale Cebano Monregalese, and I hold a licence for self-propelled industrial trucks.

My strengths include Microsoft Office proficiency, customer service, teamwork, and problem solving, supported by strong Italian (C2) and intermediate English (B2) language skills. I am motivated, caring, and ready to take on challenges.

I am seeking a role where I can maximise my potential, apply my logistics and customer-facing skills, and continue to grow professionally in a supportive environment.

Experience

Work history, roles, and key accomplishments

Sales Assistant

Galileo S.p.a

Jan 2024 - Jan 2025 (1 year)

Worked as a sales assistant and warehouser supporting warehouse operations and customer service over a one-year period, improving order handling efficiency and on-site safety compliance.

Warehouse operations Customer Service Inventory Management Microsoft Office Teamwork Problem Solving

Education

Degrees, certifications, and relevant coursework

High School (scientific focus)

High School Diploma, Scientific studies

2019 -

Attended a scientific-focus high school starting in 2019; first three years at a public school followed by the final two years at a private school.

Centro Formazione Professionale Cebano Monregalese

Vocational training, Warehouse and Logistics

2025 - 2025

Completed warehouse and logistics training including generic (8 h) and specific (12 h) "Working Safely" courses and core competencies in logistics and warehouses.