Cristina Lacerra
@cristinalacerra
Detail-oriented back office commercial professional supporting sales and operations.
What I'm looking for
I am a highly organized back office commercial professional with extensive experience supporting sales teams, managing customer accounts, and ensuring smooth office operations. I consistently handle order processing, invoicing, inventory coordination and international shipment documentation while maintaining accurate client records and strong communication with stakeholders.
I deliver actionable reports on sales performance and stock levels, coordinate with suppliers to maintain availability, and resolve customer inquiries to preserve satisfaction. I am seeking to apply my administrative, reporting and coordination strengths in a dynamic role that values process improvement and cross-functional collaboration.
Experience
Work history, roles, and key accomplishments
Back Office Commercial Assistant
Lumina Italia
Feb 2023 - Present (2 years 8 months)
Supported the commercial team by managing order processing, invoicing, inventory and international shipment documentation, improving data accuracy and ensuring timely deliveries. Prepared sales and stock reports, coordinated supplier communications, and resolved customer inquiries to maintain high satisfaction.
Education
Degrees, certifications, and relevant coursework
Università degli Studi di Milano-Bicocca
Bachelor's degree
2011 - 2014
Completed a bachelor's degree at Università degli Studi di Milano-Bicocca, graduating in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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