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Cristina Lacerra

@cristinalacerra

Detail-oriented back office commercial professional supporting sales and operations.

Italy
Message

What I'm looking for

I seek a role where I can support sales and operations, improve processes, and grow in cross-functional coordination within a collaborative company.

I am a highly organized back office commercial professional with extensive experience supporting sales teams, managing customer accounts, and ensuring smooth office operations. I consistently handle order processing, invoicing, inventory coordination and international shipment documentation while maintaining accurate client records and strong communication with stakeholders.

I deliver actionable reports on sales performance and stock levels, coordinate with suppliers to maintain availability, and resolve customer inquiries to preserve satisfaction. I am seeking to apply my administrative, reporting and coordination strengths in a dynamic role that values process improvement and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

LI
Current

Back Office Commercial Assistant

Lumina Italia

Feb 2023 - Present (2 years 8 months)

Supported the commercial team by managing order processing, invoicing, inventory and international shipment documentation, improving data accuracy and ensuring timely deliveries. Prepared sales and stock reports, coordinated supplier communications, and resolved customer inquiries to maintain high satisfaction.

Education

Degrees, certifications, and relevant coursework

Università degli Studi di Milano-Bicocca logoUM

Università degli Studi di Milano-Bicocca

Bachelor's degree

2011 - 2014

Completed a bachelor's degree at Università degli Studi di Milano-Bicocca, graduating in 2014.

Tech stack

Software and tools used professionally

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Cristina Lacerra - Back Office Commercial Assistant - Lumina Italia | Himalayas