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Madhusudhan Venugopal

@madhusudhanvenugopal

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I build reliable web application quality through manual and Selenium-based functional testing.

India

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At Neudesic Technologies, I tested a healthcare human-resource application for a US client, creating test cases and automation scripts with Selenium WebDriver, Java, and TestNG. I performed GUI, functional, regression, smoke, sanity, database, and cross-browser testing, and was named best employee twice for complex test-case execution.

I've also supported educators and students at Vedantu and corporate users at Contique Global Process, troubleshooting software, browser, Windows, device, email, and conferencing issues. I bring 5+ years of IT experience across testing, technical support, Agile delivery, and client-facing problem solving.

Experience

Work history, roles, and key accomplishments

Consultant – Manual tester/Test Engineer

Neudesic Technologies Private Limited

Apr 2022 - Dec 2025 (3 years 8 months)

Performed manual and automation testing of GUI and functional aspects of client-server and web applications. Collaborated with developers and QA engineers to ensure timely resolution of issues and delivery of new features.

Manual Testing Functional Testing Smoke Testing Sanity Testing Database Testing Ad Hoc Testing Selenium Webdriver Java TestNG MS SQL Server ADO Google Chrome Microsoft Edge Firefox

Technical support engineer

Vedantu Innovations Private Limited

Jul 2020 - Sep 2021 (1 year 2 months)

Provided technical chat and outbound call support to teachers and students for an edu-tech software product. Troubleshot camera, microphone, audio, and video issues across various operating systems and browsers.

Technical Support Troubleshooting Remote Desktop Tools Windows 10 Windows 8 Windows 8.1 Win7 Google Chrome Microsoft Edge Firefox

Desktop Support Engineer

Contique Global Process Pvt Ltd

Sep 2018 - May 2020 (1 year 8 months)

Provided remote desktop support to corporate users for Windows, application, software, and mailing issues. Managed shared folder permissions, mailboxes, and hardware troubleshooting.