At Allvue Systems, I lead a company-wide knowledge strategy that replaces departmental silos with shared taxonomy and governance. I’m restructuring a 5,000+ page legacy knowledge base for AI retrieval and deploying conversational AI search across self-serve documentation.
At Timebook, I built the documentation stack from scratch on GitBook and established docs-as-code workflows. Earlier, I authored technical documentation for industrial automation software at Rockwell Automation and progressed through three roles at Diebold Nixdorf, where I led documentation operations and delivery.
