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Maaz SidMS
Open to opportunities

Maaz Sid

@maazsid

Dedicated professional with experience in customer service and procurement.

Pakistan
Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am a motivated individual with a diverse background in customer service, procurement, and tax management. My experience as an Online Reservation Consultant at Polani Global Technologies has honed my skills in handling inbound and outbound calls, providing excellent customer service, and resolving queries effectively. I take pride in my ability to suggest the best possible flight options and manage the entire ticketing process efficiently.

Prior to my role in customer service, I worked as a Jr. Executive of Procurement and Maintenance at Afeef Packages Pvt. Ltd., where I was responsible for purchasing, stock management, and supplier coordination. My attention to detail and organizational skills allowed me to maintain accurate records and ensure timely deliveries. Additionally, my experience in tax management at IISAR Foundation School and Noman Rafique & Co. has equipped me with a strong understanding of financial documentation and compliance.

Experience

Work history, roles, and key accomplishments

PL

Online Reservation Consultant

Polani Global Technologies Pvt Ltd.

Jul 2022 - Present (3 years 1 month)

Handled inbound and outbound calls, providing excellent customer service and resolving queries. Suggested optimal flight options using GDS systems and processed payments.

AL

Jr. Executive of Procurement and Maintenance

Afeef Packages Pvt. Ltd

Jul 2020 - Present (5 years 1 month)

Managed procurement and maintenance, including material request planning, quotation gathering, and purchase order approvals. Maintained master records for items and suppliers, and tracked purchase order deliveries.

IS

Tax Executive and Assistant Accounts Manager

IISAR Foundation School

Oct 2019 - Present (5 years 10 months)

Maintained daily expense records and collected data for income tax returns and school registrations. Managed fee collections and updated student and teacher information in the portal.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Intermediate Commerce, Commerce

2017 - 2018

Completed higher secondary education with a focus on commerce subjects.

UN

Unknown

Matriculation, General Studies

2014 - 2015

Completed secondary education.

UN

Unknown

Hifz ul Quran, Religious Studies

2010 - 2011

Completed the memorization of the Holy Quran.

Tech stack

Software and tools used professionally

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Maaz Sid - Online Reservation Consultant - Polani Global Technologies Pvt Ltd. | Himalayas