Open to opportunities

Maaz Sid

@maazsid

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Dedicated professional with experience in customer service and procurement.

Pakistan

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am a motivated individual with a diverse background in customer service, procurement, and tax management. My experience as an Online Reservation Consultant at Polani Global Technologies has honed my skills in handling inbound and outbound calls, providing excellent customer service, and resolving queries effectively. I take pride in my ability to suggest the best possible flight options and manage the entire ticketing process efficiently.

Prior to my role in customer service, I worked as a Jr. Executive of Procurement and Maintenance at Afeef Packages Pvt. Ltd., where I was responsible for purchasing, stock management, and supplier coordination. My attention to detail and organizational skills allowed me to maintain accurate records and ensure timely deliveries. Additionally, my experience in tax management at IISAR Foundation School and Noman Rafique & Co. has equipped me with a strong understanding of financial documentation and compliance.

Experience

Work history, roles, and key accomplishments

Online Reservation Consultant

Polani Global Technologies Pvt Ltd.

Jul 2022 - Present (3 years 1 month)

Handled inbound and outbound calls, providing excellent customer service and resolving queries. Suggested optimal flight options using GDS systems and processed payments.

Penair Customer Service Outbound Calling Payment Processing

Jr. Executive of Procurement and Maintenance

Afeef Packages Pvt. Ltd

Jul 2020 - Present (5 years 1 month)

Managed procurement and maintenance, including material request planning, quotation gathering, and purchase order approvals. Maintained master records for items and suppliers, and tracked purchase order deliveries.

Supply Chain Management Procurement Inventory Management

Tax Executive and Assistant Accounts Manager

IISAR Foundation School

Oct 2019 - Present (5 years 10 months)

Maintained daily expense records and collected data for income tax returns and school registrations. Managed fee collections and updated student and teacher information in the portal.

Taxation Data Collection Management Fees Expense Management

Taxation Executive

Noman Rafique & Co

Aug 2018 - Present (7 years)

Collected data from clients for income tax and wealth statement declarations, filing them in the FBR Portal. Performed initial work for sales tax returns in FBR and SRB Portals.

FBR Sales Tax Portal IRIS For Income Tax Return Portal Taxation Data Collection Sales Tax